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Tyler Pilz
Tyler Pilz at Audi Allentown
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Tyler Pilz

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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5.0
231 Reviews
5.0

231 Reviews

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231 Reviews of Tyler Pilz

March 03, 2025

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Tyler was wonderful and very thorough on the evaluation. All the staff in general were very kind and helpful. More

by Evan Marushak
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Yes
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Mar 03, 2025

Audi Allentown responded

Thank you for your great feedback, Evan! We're so glad to hear that Tyler provided a thorough evaluation and that our entire team made you feel welcome and supported. We truly appreciate your kind words and are always here to help whenever you need us!

March 03, 2025

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Tyler and the Audi service team provided excellent customer experience. Everything was explained very well at the start, service was done in a timely manner, and whole experience overall was a seamle More

by jtbulls23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer

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Mar 03, 2025

Audi Allentown responded

Thank you so much for your wonderful review! We're thrilled to hear that Tyler and our Audi service team provided you with an excellent experience. It’s great to know that everything was explained clearly and the service was completed promptly. We truly appreciate your feedback and look forward to serving you again in the future!

March 03, 2025

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Very pleased with work done and all the service guys were excellent! Quick in and out! More

by SHAYMALM
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Yes
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March 02, 2025

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Tyler is very professional, he is very knowledgeable about Audi’s. Everyone at the dealership is very friendly. More

by csousa5520
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Recommend Dealer
Yes
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Mar 03, 2025

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

March 01, 2025

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Tyler always recognizes me and gives personal service. He is knowledgeable and follows through on any details. More

by TMMJRMD
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Workmanship
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Recommend Dealer
Yes
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Mar 03, 2025

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 01, 2025

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I noticed a big change, I haven’t been there in a bit, but I actually felt “special” . It seems there was a complete change for the better. More

by CLINCIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Molly Moyer

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Mar 03, 2025

Audi Allentown responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you noticed the positive changes and felt truly valued during your visit. It's our goal to provide an exceptional experience for every customer, and it’s great to know we’re on the right track. We look forward to welcoming you back again soon!

February 27, 2025

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Tyler is so knowledgeable, it makes going to Audi Allentown a no-brainer. They diagnosed my check engine light immediately while I waited. Love these guys. More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Brianna Holmes

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Feb 28, 2025

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that Tyler's expertise made your experience at Audi Allentown seamless and efficient. It's great to know we were able to diagnose the issue right away while you waited. We truly appreciate your kind words and look forward to continuing to provide excellent service!

February 27, 2025

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I’ve had consistently great experiences with Tyler and the service department, this is my second car with them. More

by Liz.Bartoszek
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

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Feb 28, 2025

Audi Allentown responded

Thank you, Liz, for your continued trust in Tyler and our service department! We're so happy to hear that you've had consistently great experiences with us. It's always a pleasure to serve you, and we're thrilled to be part of your journey with your second car. We look forward to keeping you happy on the road for years to come!

February 23, 2025

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Employee Rating

Excellent dealership with excellent customer service. Loaner cars available when needed. Service repairs done right the first time. More

by Mac 1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

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Feb 24, 2025

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 23, 2025

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Employee Rating

I love the whole team shout out to Cameron , Tyler , etc you guys are great. I love the way you guys take care of me and my car. I love Audi of Allentown keep shining guys More

by UMAD.KARIM45
Recommend Dealer
Yes

Other Employees Tagged: Cameron he deserves a big bonus He’s very knowledgeable

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Feb 24, 2025

Audi Allentown responded

Thank you so much for your kind words! We’re thrilled to hear that Cameron, Tyler, and the rest of the team have made such a positive impact on your experience. It’s great to know that you feel well taken care of here at Audi of Allentown. We truly appreciate your loyalty and are so grateful for your support. We’ll keep shining, and we look forward to continuing to take care of you and your car!

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