Tyler Neal

Great service, as always, from Tyler and the rest of the Lithia team. Bravo and Thanks! Lithia team. Bravo and Thanks! More

by JON64 Verified Customer Verified Customer

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Great service, as always, from Tyler and the rest of the Lithia team. Bravo and Thanks! Lithia team. Bravo and Thanks! More

by JON64 Verified Customer Verified Customer

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Requested service to install Ford supplied Cargo Management Rails on 2024 Ranger. Incomplete/incorrect installation. Installation bolting was improperly installed and missing. Management Rails on 2024 Ranger. Incomplete/incorrect installation. Installation bolting was improperly installed and missing. More

by sthusler Verified Customer Verified Customer

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I would recommend Lithia Ford to all my friends and acquaintances. Excellent Staff Thank you acquaintances. Excellent Staff Thank you More

by AMLU1226 Verified Customer Verified Customer

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Kyle and everyone who I had contact with was very polite and helpful and was very upfront on what was going on with my vehicle and helpful and was very upfront on what was going on with my vehicle More

by tiggerr12 Verified Customer Verified Customer

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Great communication, quickly diagnosed problem and returned vehicle back. Service advisors were also extremely professional. returned vehicle back. Service advisors were also extremely professional. More

by mycharger21 Verified Customer Verified Customer

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Tyler Neal was courteous helpful efficient and very easy to deal with in the service department. to deal with in the service department. More

by wng4 Verified Customer Verified Customer

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The employee i dealt directly with was unprovokedly rude. When I called to kindly request an update before the upcoming weekend, after not hearing anything for 5 days, I received a very snarky response. I When I called to kindly request an update before the upcoming weekend, after not hearing anything for 5 days, I received a very snarky response. I understand that this dealership appears to be overbooked and overwhelmed however this is not my responsibility to worry about as the customer. My father worked for the Ford dealership in Lewiston for over 30 years! And one thing I know for sure is this is not Fords standard on how to treat customers. There was just no need for that. Furthermore it concerns me that when I called for that update and received that super snarky response the gentleman told me they were test driving my truck right now and he would call me back. When he called back I expressed to him that his hostility toward me was unwarranted and that I would be picking my truck up immediately. Interestingly enough when I picked my truck up it had the same exact mileage in as it did out. So riddle me this FORD.... How in the world did you manage to test drive my truck and not put a single mile on it. Not even 1? This dealership is either unaware of the negative disgruntled disposition of its employee or this is how they do buisness. Either way it's sleazy and I will never return. Frankly Tyler Neal needs an immediate attitude adjustment coupled with extensive training on how to respond to customers. I took my truck to another shop and in less than 48 hours it was repaired, and I already had it back. BIG MISTAKE FORD! Lifelong customer gone in an instant. More

by Njbennett616 Verified Customer Verified Customer

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The valet option made the service totally worth it. My service rep was very good. My service rep was very good. More

by aklove36 Verified Customer Verified Customer

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They were so nice. Helped fix my running boards that have been a constant problem for me. Very good communication Helped fix my running boards that have been a constant problem for me. Very good communication More

by austin.ross Verified Customer Verified Customer

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