Tyler Neal
Tyler Neal at Lithia Ford Lincoln of Boise
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Tyler Neal

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
735 Reviews

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

4.8

735 Reviews

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735 Reviews of Tyler Neal

November 20, 2024

Dealership Rating
Employee Rating

Tyler is a great guy and super helpful. He got me in pretty quick and they diagnosed my issues and had them repaired in a timely manner. Nothing but good things to say about Tyler and the s More

by ALLFACTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Tyler or team can do to assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

November 19, 2024

Dealership Rating
Employee Rating

Tyler is great! He’s responsive and willing to explain anything you want more information on. I greatly appreciated his help! More

by Sara S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Lithia Ford Lincoln of Boise responded

Thanks, Sara, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 19, 2024

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Awesome to have mobile services it was super convenient not having to leave the house More

by BUSTERBAT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 19, 2024

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 19, 2024

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Tyler was very helpful and accommodating. He was ver efficient and I only had to wait for a short time. More

by Gj7tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tyler here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

November 19, 2024

Dealership Rating
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Tyler provided Excellent Service and explained the service that was being provided. Hope to see him again More

by Mike
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 18, 2024

Dealership Rating
Employee Rating

Great people great costumer service they are very knowledgeable when comes down to your car! They definitely care about people! More

by Lovac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 16, 2024

Dealership Rating
Employee Rating

Lithia Ford’s service department performed the requested services on my vehicle in a timely and professional manner. More

by jgnichols
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mance

Nov 16, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 16, 2024

Dealership Rating
Employee Rating

Tyler was very pleasant to work with. He helped me with a couple of issues.He was able to help me connect my car back to the Ford Pass app, and helped my pocket book a little as well. More

by lori_williams944
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Layne Leisten

Nov 16, 2024

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 15, 2024

Dealership Rating
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I don't know much about the dealership, but the service deptment was courtesy and professional in their dealings with me and my issue. More

by Craig8558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Oltman

Nov 16, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Craig, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 13, 2024

Dealership Rating
Employee Rating

Great service. They corrected the issue with the water pump at no charge after a new one was not correct More

by Paul.d.phifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Lithia Ford Lincoln of Boise responded

Paul, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

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