Tyler Miksch

I have bought and leased cars from Honda for the last 5 years now; however, I can’t say that this last experience was very great. I originally went in to see if I could trade in my car to have lower mo years now; however, I can’t say that this last experience was very great. I originally went in to see if I could trade in my car to have lower monthly payments. Right away when we went in, we were recommended to test drive and look at an all electric car, even though I asked to look at a different model. Our salesman very confidently ensured us that this would be our best option and our best bet on how to lower our monthly payments (due to EV incentive programs, tax deductions, etc.) I didn’t mind the idea of the car, I just needed to learn more about it. After testing driving the car for about 10 minutes or so, I decided it was a nice car and wanted to see the price. We were told that payments would be around $430/month. They were ready to have us sign papers right then and there but I decided I needed more time to think about it. A few days later, I was called by the salesperson and told that they only had two electric cars and if I wanted them to hold one aside; I needed to decide. I decided to go with the car to lower my payments by $200. I thought it would work out. The day I went to pick up my new car I was explained about charging the car and was given a map that looked like it had a lot of options for charging around me. (In reality, it has been difficult to find a convenient and nearby charging location. After an hour of getting information about charging, I was whisked away by the financial service advisor. I was signing paperwork and the advisor was speaking so fast I could barely follow along. I had to ask him to slow down. He then told me that my payments would be $601. I was floored, that was not cheaper than my previous car nor was it the price I was told or given the previous week. He said the increase was for the protection plan. While this protection plan was not required, I was strongly advised to keep the protection plan, especially for an all electric car because all of the master technicians would say that electric cars are their worst nightmare. He said key fobs are $500 and a windshield is $2,000 because of their smart sensors. I said this car isn’t actually saving me any money at this point. He told me he would give me the employee discount for the plan if I gave him a good review. The discount brought the payment down to $581. I signed the paperwork and I regretted it almost immediately. I felt so overwhelmed and rushed through the whole process. I thought I’d be a loyal Honda customer but my recent experience really disappointed me. I am not enjoying my new vehicle, I am concerned about the charging feature, and I am not saving any money like I hoped. I hope the next customer that walks in is given options and time to pick out their perfect family car, unlike me. I’m counting down the days until I can return my car. (Which is sad because I haven’t even had the car a week.) Also, the brand new electric car i now have, somehow has way less features than my previous vehicle. If you enjoy having front and rear sensors for parking, good audio system, and a trunk that is automatic; I would recommend avoiding Honda’s all electric vehicle, Prologue. More

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Laura was the best! Easy to work with and honest. Would definitely go back to her and send friends and family her way. Easy to work with and honest. Would definitely go back to her and send friends and family her way. More

by TORTUGA724 Verified Customer Verified Customer

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Tyler responded to text messages quickly and remedied any concerns immediately...even after the purchase was completed. concerns immediately...even after the purchase was completed. More

by C.W. Verified Customer Verified Customer

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Tyler was professional and friendly, didn’t rush or pressure me, and made me feel like a valued customer. pressure me, and made me feel like a valued customer. More

by CATHERINE.BERRICK Verified Customer Verified Customer

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Returning customers. Caleb is very professional and has made both buying experiences quick and painless. Caleb is very professional and has made both buying experiences quick and painless. More

by charlesweissb Verified Customer Verified Customer

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Honda of Lincoln was very helpful and worked with us so professionally. We would definitely buy here again! professionally. We would definitely buy here again! More

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Services was great and so was communication. Payton always communicated with us on updates. Also Andy was great to work with very knowledgeable and professional Payton always communicated with us on updates. Also Andy was great to work with very knowledgeable and professional More

by KEVINOURADA Verified Customer Verified Customer

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Best experience we've ever had buying a car. Anthony our salesman was wonderful to work with. Very knowledgeable, polite and personable. We would highly recommend Anthony our salesman was wonderful to work with. Very knowledgeable, polite and personable. We would highly recommend More

by Cwilson Verified Customer Verified Customer

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Great experience for myself and family at Honda of Lincoln. We appreciated Tyler’s personality and respectable salesmanship. Lincoln. We appreciated Tyler’s personality and respectable salesmanship. More

by SHAY8 Verified Customer Verified Customer

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Knowledgeable staff. Friendly and helpful. Knew what we wanted so the process was fairly quick and easy. Friendly and helpful. Knew what we wanted so the process was fairly quick and easy. More

by TANNEMAGILL Verified Customer Verified Customer

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