Courteous and thorough intake process.
Prompt service with good communication, with options explained. Efficient checkout procedure.
Prompt service with good communication, with options explained. Efficient checkout procedure.
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by tlrlaw
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Price LeBlanc Toyota responded
Thank you for sharing your positive experience with us. We are thrilled to hear that you found our intake process courteous and thorough, and that you appreciated the prompt service and clear communication. We look forward to serving you again in the future.
Great folks excellent service easy to schedule and quick
to repair. This is a great service department
to repair. This is a great service department
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by tstelly1
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Price LeBlanc Toyota responded
Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our service excellent and the scheduling process convenient. It's wonderful to know that our team could provide you with a quick and efficient repair. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.
They forgot to reset the maintenance light on the dash
after doing the scheduled maintenance.
after doing the scheduled maintenance.
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by BVAUGH3
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Price LeBlanc Toyota responded
Thank you for bringing this to our attention, BVAUGH3. To our knowledge, you have spoken with Todd Hodges, and the issue has been resolved! We apologize for any inconvenience this may have caused. If something else comes up, please don't hesitate to give Todd Hodges a call at (225) 408-1205.
The Service Advisors are great!
I’ve always had a positive experience! No complaints here!
I’ve always had a positive experience! No complaints here!
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by tgenrenp
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2025 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with our Service Advisors! We are glad that you have consistently had a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again.
They did a good job with my Toyota tundra truck I
appreciate it very much
appreciate it very much
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by landonnicolosi
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Price LeBlanc Toyota responded
Thank you for taking the time to leave us a positive review, Landon. We're glad to hear that you had a great experience with your Toyota Tundra truck at Price LeBlanc Toyota.
Great service.
No problems.will continue your use Price LeBlanc for all my services in Toyota Sienna.
No problems.will continue your use Price LeBlanc for all my services in Toyota Sienna.
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by GWENTIBBETTS
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Price LeBlanc Toyota responded
Thank you for choosing Price LeBlanc Toyota for your service needs. We are glad to hear that you had a great experience with us and we look forward to continuing to serve you and your Toyota Sienna in the future.
Policy of charging 2% for the use of a credit card is
ridiculous. Not informing me until after the work is done is immoral. Had I been informed at the start, I would have left (no doubt why I wasn’t told
ridiculous. Not informing me until after the work is done is immoral. Had I been informed at the start, I would have left (no doubt why I wasn’t told) since I didn’t have my checkbook with me (came in for an oil change and inspection sticker, didn’t expect a bill of $850!). The 2% felt like you were kicking me when I was down.
If your owner had some savvy (not really a substitute for morals but …), he would charge more and offer a 2% bonus for using cash/check. Explained up front.
For 17 years I have happily driven across the parish to deal with a dealership I trusted. You blew that trust for an extra $17. Not smart business!
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by BECKYLARKIN
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Price LeBlanc Toyota responded
We appreciate your feedback and apologize for any inconvenience you experienced with our credit card policy. We will consider your comments as we strive to improve our customer service. Thank you for your loyalty over the past 17 years, and we hope to have the opportunity to serve you better in the future. Please reach out to our Customer Relations Manager, Todd Hodges, at (225) 408-1205 to elaborate further on your experience. We apologize again for the inconvenience.
I brought my truck in for a recall and had the regular
annual service done, too. Everyone was professional and courteous and the work was done well.
annual service done, too. Everyone was professional and courteous and the work was done well.
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by treybien
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your experience with us, treybien. We are delighted to hear that our team provided you with professional and courteous service during your visit. We are also pleased to know that the work on your truck was completed to your satisfaction.
I checked my 2020 Tundra in for a replacement keyfob and
a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as t
a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as the work was completed. After about fifty min I walked back to the service writer area and noticed my vehicle sitting in the completed isle but I never received a call. The service person that wrote me up was on a call. So I walked up the hall and another person asked if I needed help and I informed him I had been waiting he then lead me to another adviser's office who was suppose to handle my vehicle and he asked him to handle checking me out. My purpose for this writing is the question of why no one called and they knew a customer was waiting on the vehicle ?
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by Eddielguidry
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Price LeBlanc Toyota responded
Thank you for sharing your experience with us, Eddielguidry. We apologize for any inconvenience caused by the lack of communication regarding your vehicle. Your feedback is important to us and we will address this issue with our team to ensure better service in the future. If you'd like to elaborate further, feel free to call our Customer Relations Manager, Todd Hodges, at (225) 408-1205.
Tyler is a knowledgeable and customer service oriented
advisor. Nice to do business with him.
advisor. Nice to do business with him.
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by MIClo
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Price LeBlanc Toyota responded
Thank you for taking the time to share your positive experience with Tyler at Price LeBlanc Toyota. We are glad to hear that he provided you with excellent customer service and knowledge during your visit. Your feedback is greatly appreciated.
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