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129 Reviews of Tyler Jones
Verified Customer
March 03, 2025
They did a good job with my Toyota tundra truck I appreciate it very much appreciate it very much More
by landonnicolosi
Other Employees Tagged: Peyton Stevens, Jourdan Buras, David Mayeux, Erick Spears, Jennifer Daugherty, Jessica Hebert, Todd Hodges, Chris Middlebrooks, Brandon Webb
February 28, 2025
Policy of charging 2% for the use of a credit card is ridiculous. Not informing me until after the work is done is immoral. Had I been informed at the start, I would have left (no doubt why I wasn’t told ridiculous. Not informing me until after the work is done is immoral. Had I been informed at the start, I would have left (no doubt why I wasn’t told) since I didn’t have my checkbook with me (came in for an oil change and inspection sticker, didn’t expect a bill of $850!). The 2% felt like you were kicking me when I was down. If your owner had some savvy (not really a substitute for morals but …), he would charge more and offer a 2% bonus for using cash/check. Explained up front. For 17 years I have happily driven across the parish to deal with a dealership I trusted. You blew that trust for an extra $17. Not smart business! More
by BECKYLARKIN
February 22, 2025
I checked my 2020 Tundra in for a replacement keyfob and a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as t a program. I advised the service person I would be waiting and was asked if my phone number on file was correct and said they would call as soon as the work was completed. After about fifty min I walked back to the service writer area and noticed my vehicle sitting in the completed isle but I never received a call. The service person that wrote me up was on a call. So I walked up the hall and another person asked if I needed help and I informed him I had been waiting he then lead me to another adviser's office who was suppose to handle my vehicle and he asked him to handle checking me out. My purpose for this writing is the question of why no one called and they knew a customer was waiting on the vehicle ? More
by Eddielguidry
Other Employees Tagged: Jennifer Daugherty
January 25, 2025
Service was provided as promised and repair completely corrected the problem. Service advisor was very professional and courteous. corrected the problem. Service advisor was very professional and courteous. More
by MARION3
Other Employees Tagged: Peyton Stevens, Erick Spears
January 22, 2025
Service is always pleasant, and I have few if any problems with the services provided. Bearing in mind that I have a 2020 vehicle, and I keep the service up to date based on the advisory of the serv problems with the services provided. Bearing in mind that I have a 2020 vehicle, and I keep the service up to date based on the advisory of the service department. More
by jhd1012
January 20, 2025
Had appointment for tire rotation and also needed my screen checked . Everyone was very friendly and helpful. Took care of everything in a timely manner. Overall experience was great! screen checked . Everyone was very friendly and helpful. Took care of everything in a timely manner. Overall experience was great! More
by dottie4171
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