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Tyler Johnson
Tyler Johnson at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Tyler Johnson

Sales Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.5
24 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

4.5

24 Reviews

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24 Reviews of Tyler Johnson

April 15, 2025

Dealership Rating
Employee Rating

I bought a new vehicle a month ago from Russ Darrow. There have been a couple very minor and expected follow up items. Russ Darrow gave them top priority. White glove treatment, these guys are top notch More

by ATSNAUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Chris Ziegler, Krisha Saley, Christopher Riedasch , Bob Phillips

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Apr 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Best customer service and made the experience not only simple but fun! I highly recommend this store. More

by AMBERDEERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Lucas Dendaas, Pat Deery, Robert Reid, Christopher Riedasch

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Apr 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

April 11, 2025

Dealership Rating
Employee Rating

Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks More

by TJBLUESMAN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Rob Jensen, Pat Deery, Carissa Ferguson, Adam Odor

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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

March 30, 2025

Dealership Rating
Employee Rating

Been with them since 2016 and live working with them. Bob is who I have been working with and he is great More

by DMACMILLAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips, Jessica Zurn, Chris Ziegler, Jessica Minor

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Mar 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

March 21, 2025

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Employee Rating

Everyone gave us great customer service. I’m a repeat customer and plan on starting that way. More

by JANE.ELIZABETH.GLYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips, Jessica Zurn, Chris Ziegler, Krisha Saley, Robert Reid

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Mar 24, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Jane, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

February 11, 2025

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Employee Rating

They were quick to respond to my online inquiry and kept me updated the whole time in the process getting my car up here that I wanted to test drive. More

by TABITHAFOSCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

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Feb 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Tabitha, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Pat Deery pat.deery@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Good salesman, supporting team too slow, disorganized and not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no More

by LASCHE19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips, Matthew Sands, Krisha Saley, Robert Reid, Carissa Ferguson

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Feb 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Pat Deery pat.deery@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Took 3 1/2 hours to complete purchase even though I had an appointment and was pre approved. More

by ELLICK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Odor, Daniel Wallner

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Feb 06, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Pat Deery pat.deery@russdarrow.com

August 27, 2021

Dealership Rating
Employee Rating

Salesman, Tyler Johnson was amazing! He was extremely knowledgeable on specifics regarding different vehicles, he was very professional and listened to what our needs were. The financing staff is also gr More

by KCT2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Garcia, Jeremy Olson

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July 20, 2021

Dealership Rating
Employee Rating

Very nice people and a ‘no pressure’ environment. Tyler J. (Madison East) was wonderful to work with! I highly recommend him if you are looking for a new or used car. Ms. Voogd in the finance department d More

by debbieoldenburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ms. Voogd was wonderful to work with and took her time and answered our questions clearly and concisely.

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Jul 29, 2021

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

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