Tyler Hepp
Tyler Hepp at White's Toyota of Lima
Refer Me

Tyler Hepp

Honda Service Advisor

White's Toyota of Lima

3500 Elida Road
Lima, OH 45807

Contact Me
4.6
68 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Sales & Lease Consultant

Delivery Specialist

View more specialties & trainings
4.6

68 Reviews

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68 Reviews of Tyler Hepp

April 20, 2024

Dealership Rating
Employee Rating

I wish White's Honda's employees were as good as Tyler. VERY knowledgeable. VERY helpful. If you're reading this, thank you for helping me Tyler!!! More

by TRAINERTOMBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 25, 2024

Dealership Rating
Employee Rating

They got our car fixed pretty fast they are freaking awesome I would recommend 10/10 More

by christinastewart254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

Wrong email address. This is not Gene’s email address. I’ve called to get it corrected and I’m still getting his emails. More

by LINDAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2024

White's Toyota of Lima responded

We are so sorry that this has not been changed for you. If you give our Marketing Manager, Makenzie Knebel, a call at 419-331-0381, she would be happy to update the information. Again, we are so sorry that this has happened, and thank you for the feedback!

February 07, 2024

Dealership Rating
Employee Rating

Employees were nice, profession and quick. I was in and out within 20 minutes. Thank you. More

by CHASSK8T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2024

Dealership Rating
Employee Rating

I am pleased with Toyota service. Everyone is respectful courteous n helpful each time I have been in for service. Thank you. More

by chilipepperrjp@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2023

Dealership Rating
Employee Rating

Great staff and quality cars done a lot of business with them back to Allan not days More

by rholallc.19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 17, 2023

Dealership Rating
Employee Rating

Service appointment was on time, Customer Service was great! Bonus was the coffee and newspapers to read while waiting. More

by SWEET41
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Thunberg

October 20, 2023

Dealership Rating
Employee Rating

Always trying to sell something not needed recommended alignment. Had checked by reputable tire service who said alignment fine. Recommended antifreeze and coolant change when done 30000 miles ago More

by ELIZABETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 16, 2023

Dealership Rating
Employee Rating

Very fast service, friendly and clean atmosphere. Keep you up to date on what is being done and suggestions for further services. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2023

Dealership Rating
Employee Rating

Fast and efficient service, in and out in an hour. Will be coming back for my next service. More

by TRACEWALKER11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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