Tyler Garfield

The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford! More

by bob.willkomm Verified Customer Verified Customer

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Was not too pleased with my initial appointment. Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting was gone. Brought it in again and they reprogram the interior however did not reprogram my second key fob so I brought it right back in they reprogram the second key fob but now my ambient lighting and the dimmer switch does not work so I'll be bringing it back in again not too happy. More

by FROGGYO Verified Customer Verified Customer

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If I could, I would leave a ZERO review for Soerens Ford due to the way the Soerens Ford Business Manager, Jayce Soder is treating me. I have requested his help in a matter concerning the last vehicle I pu due to the way the Soerens Ford Business Manager, Jayce Soder is treating me. I have requested his help in a matter concerning the last vehicle I purchased from Soerens. He assured me he would help, that was 5 weeks ago. To date, I have left multiple voicemails and emails, but Jayce Soder refuses to respond. Since 2012 I have purchased 6 vehicles from Soerens Ford. I will no longer consider Soerens Ford when I’m in the market for a new vehicle due to the HORRIBLE CUSTOMER SERVICE that Jayce Soder personifies. More

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I always take my care here for oil changes and repairs. I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was given a very random answer without actually answering my question. More

by Melody Verified Customer Verified Customer

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Tyler always takes the time to ensure my service is perfect and my truck is running good! perfect and my truck is running good! More

by fik19 Verified Customer Verified Customer

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They were very, courteous and helpful. They were Friendly and even got my repair completed early. They were Friendly and even got my repair completed early. More

by paunrath Verified Customer Verified Customer

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Excellent work, professional performance with a great attitude. I would recommend their service department to any Ford or Lincoln owner. attitude. I would recommend their service department to any Ford or Lincoln owner. More

by tomray1945 Verified Customer Verified Customer

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Had a few recalls that I need to completed and they took care of them very fast. Everybody was very nice and polite. I will definitely use this dealership going forward with all of my business.needs care of them very fast. Everybody was very nice and polite. I will definitely use this dealership going forward with all of my business.needs More

by Sean oug Verified Customer Verified Customer

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Excellent communication and service. They efficiently performed all required maintenance and were proactive in identifying potential problems. Loved the valet service. Would highly recom They efficiently performed all required maintenance and were proactive in identifying potential problems. Loved the valet service. Would highly recommend Soeren's Ford. More

by SHUMMER985 Verified Customer Verified Customer

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Tyler is great to work with and done on time he always goes out of his way for me goes out of his way for me More

by carolpawlik Verified Customer Verified Customer

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