Check out Tyler Duncan's reviews on DealerRater

January 20, 2026

Dealership Rating

Employee Rating

Well, I am satisfied with the service rendered by the Schottenkirk Ford dealership they have been unable to fix an issue that was generated by the factory, for the Aviator was built. Thus it’s a defect Schottenkirk Ford dealership they have been unable to fix an issue that was generated by the factory, for the Aviator was built. Thus it’s a defect in the design or workmanship at the factory and the service department, including my service tech TYLER has tried his best to fix it and so I’m very satisfied with the service he has rendered More

by Ranger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 20, 2026 -

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 08, 2026

Dealership Rating

Employee Rating

Vehicle was in and out! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! More

by tim76476

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roth, Eric Smalley, Matt Jewett

Report | Print

Jan 08, 2026 -

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 31, 2025

Dealership Rating

Employee Rating

Friendly professional staff that goes above and beyond to treat the customer right! Will definitely return treat the customer right! Will definitely return More

by chevydieseltrucks

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 31, 2025 -

Shottenkirk Ford Granbury responded

Thank you for choosing Shottenkirk Ford Granbury. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 24, 2025

Dealership Rating

Employee Rating

Greg at Shottenkirk Ford made the buying process easy. We got a great deal on our Ford and plan on using this dealership to recommend to friends and family. Thanks for helping us. We got a great deal on our Ford and plan on using this dealership to recommend to friends and family. Thanks for helping us. More

by Cam Carter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Dickerboom, Messi Morales

Report | Print

Dec 24, 2025 -

Shottenkirk Ford Granbury responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 06, 2025

Dealership Rating

Employee Rating

Quickly did what I stand more. Answered all my questions, kept me informed as to what was being done. Answered all my questions, kept me informed as to what was being done. More

by kirtgbell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roth, Eric Smalley, Matt Jewett, Brandon Holtzinger, Randy Lancaster, Katie Marler

Report | Print

Dec 06, 2025 -

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 27, 2025

Dealership Rating

Employee Rating

The the service man did it quicker than he said it would take, and I was pleased with the job he did take, and I was pleased with the job he did More

by Randy.reeves

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roth, Eric Smalley, Matt Jewett

Report | Print

Nov 27, 2025 -

Shottenkirk Ford Granbury responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 18, 2025

Dealership Rating

Employee Rating

Tyler Duncan was very helpful for my key fob programmed within an hour, which was great because I didn’t have an appointment. within an hour, which was great because I didn’t have an appointment. More

by Allan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 18, 2025 -

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 13, 2025

Dealership Rating

Employee Rating

They did great service, everything requested was done perfectly. The front desk was very attentive and the price was reasonable. perfectly. The front desk was very attentive and the price was reasonable. More

by plynncherry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Billy Bohrman, Matthew Roth, Eric Smalley, Matt Jewett

Report | Print

Nov 13, 2025 -

Shottenkirk Ford Granbury responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Ford Granbury. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 03, 2025

Dealership Rating

Employee Rating

Tyler and his team did an excellent job getting our truck in and repaired on very short notice. in and repaired on very short notice. More

by JeremyPendarvis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roth, Eric Smalley, Matt Jewett

Report | Print

Nov 03, 2025 -

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 07, 2025

Dealership Rating

Employee Rating

I was greeted very properly and got taken care of immediately the waiting. Was not very long at all immediately the waiting. Was not very long at all More

by dffscooter1060

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 07, 2025 -

Shottenkirk Ford Granbury responded

Thanks for sharing about your experience with Shottenkirk Ford Granbury. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Tyler Duncan

Service Advisor

Shottenkirk Ford Granbury

81 Reviews of Tyler Duncan

Dealership Inventory (297 Vehicles)