Tyler Destefano

Bought our Tucson from them because had a 2001 sonota that was great. With this brand new 2017 Tucson that still only has 17,000 miles. We have had it at the dealership 3 times over past 6 months for sam that was great. With this brand new 2017 Tucson that still only has 17,000 miles. We have had it at the dealership 3 times over past 6 months for same problem noise when starting car noise from transmission when driving and car has rough idle at stop each time they keep it for 3-5 weeks don’t offer a car to use while it’s there keep giving it back to us with same issue not resolved you have to leave multiple messages to get a call back horrible customer service they rude when my wife and have spoken to different people from here. No confidence in mechanics that they can’t seem to fix it and return it to us with problems not resolved. Even managers don’t return calls. Have been back 2 more times just got car back again and with 15 miles noise is back. Told by dealer we can leave it again if we want safe to drive with noise don’t know what it is. They also charged us for new air filter and fuel injection cleaning to see if that resolved it. When it didn’t wasn’t refunded. Don’t even want it anymore would prefer my money back or trade in for new one since we can’t drive this one and it can’t be fixed right it’s a lemon but have not been given that option may have to contact an attorney or go to the news so every one can see how long time customer treated. Complained to corporate also was told over 2 weeks ago they would call m back. No call back still despite us leaving multiple messages. More

Report | Print

I am not impressed with this dealership. My salesperson was Tyler. He said i was approved for the purchase of a Hyundai Sonata. I ended up not approved by the bank and i was given the run around. Mike was was Tyler. He said i was approved for the purchase of a Hyundai Sonata. I ended up not approved by the bank and i was given the run around. Mike was also unprofessional. He did'nt notify me of the banks final decision. I found out via letter in the mail. I am happy to report that i have a brand new Kia. I was treated with respect and professionalism the whole process. Take care Mike and Tyler! There is always karma! Barbara P. More

Report | Print

Hyundai Happiness If you are looking for the best of the best in salesmanship, service, kindness, patience and consideration of all the customers needs, look no further If you are looking for the best of the best in salesmanship, service, kindness, patience and consideration of all the customers needs, look no further! Tyler Destefano exemplifies all of the above and more and made our experience exceptional in every way! Wesley Eastwood took extraordinary care to explain all finanacial details and make this journey a pleasant one! John Evans was there to support and respect our need to make sure our car would be there for us and us alone. We feel very fortunate to have worked with this "Dream Team"...….and the cars speak for themselves!! Most gratefully, Ruby and Don More

Report | Print

Couldn't have been a more positive experience. Tyler Impressed us so much with his attitude toward life and his attention to us as customers and our needs. The tour he provided us with the dealers Tyler Impressed us so much with his attitude toward life and his attention to us as customers and our needs. The tour he provided us with the dealership showed the pride he has in Bandfon and in the Hyundai product he represents. We were so impressed that we purchased 2 new Sonatas. More

Report | Print