Tyler Davis
Tyler Davis at Subaru of Utica

Tyler Davis

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.9
124 Reviews

Dealership Experience

3 yrs, 1 mo

Languages Spoken

English English

4.9

124 Reviews

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124 Reviews of Tyler Davis

September 29, 2025

Dealership Rating
Employee Rating

Kind, professional, and informative. Outstanding service!!! I love the video documentation of the car while the technician explains. More

by TERESAMARIE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Basset, Carlos Bello

Sep 30, 2025

Subaru of Utica responded

We’re glad you liked the video updates and informative service! Thank you for choosing Subaru of Utica.

September 24, 2025

Dealership Rating
Employee Rating

Tyler was very pleasant and helpful when explaining what needed to be done to my vehicle. Overall great experience. More

by SSCOTTI531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Subaru of Utica responded

Thank you for sharing your experience with Tyler and our team! We appreciate your business and hope to see you again at Subaru of Utica. Safe travels!

September 13, 2025

Dealership Rating
Employee Rating

No issues all were professional. What else do you want me to say to reach the word mom. More

by MOORETIM622
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 15, 2025

Subaru of Utica responded

Thank you for leaving Subaru of Utica five stars! We are happy to know that your service was professional and seamless. See you next time!

September 06, 2025

Dealership Rating
Employee Rating

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 30, 2025

Dealership Rating
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Price for brakes was outrageous. Will limit my use of dealer services from now on. The technician in his video was trying to add on 1500 of extra services - brake fluid lush (which I More

by P_GORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2025

Subaru of Utica responded

Hello, I'm sorry to hear about your experience with the pricing and service recommendations. We strive for transparency in our services, so it's concerning that you felt otherwise. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

August 06, 2025

Dealership Rating
Employee Rating

Meticulously maintained my vehicle during recent service. Clear concise recommendations on what needed to be done. More

by K75SUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Tyler Basset

Aug 07, 2025

Subaru of Utica responded

Thank you for sharing your great experience with our service team! We appreciate your business and we look forward to seeing you again at Subaru of Utica!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 01, 2025

Dealership Rating
Employee Rating

Awesome service they are the best I have dealt with. Bravo! I will keep coming. More

by NBORELLI59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Subaru of Utica responded

Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.

July 25, 2025

Dealership Rating
Employee Rating

The staff there are always pleasant and helpful when I come in. I brought my car from the dealership. They always are efficient! More

by FOREVRMORE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

Jul 28, 2025

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We are thrilled to hear our team is always efficient and helpful. Safe travels until next time!

July 19, 2025

Dealership Rating
Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

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