Tyler Crenshaw
Tyler Crenshaw at Schomp Subaru
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Tyler Crenshaw

Client Advisor

Schomp Subaru

580 S Havana St
Aurora, CO 80012

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3 Reviews

Dealership Experience

10 mos

Languages Spoken

English English

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3 Reviews

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3 Reviews of Tyler Crenshaw

November 09, 2024

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I didn’t think dealers still ‘worked’ buyers like this any more ( very 1970’s) but Schomp Subaru absolutely does: their ONLY goal is to move THEIR vehicles off their lot; never loose sight of this becau More

by chasmd442
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Recommend Dealer
No

November 09, 2024

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I was very surprised to find that there are Dealerships in business today that still ‘work customers over’ 1970’s style. I’m describing my new-car buying experience. It all boils down to one and only one f More

by chasmd442
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Purchase Time
Finance Experience
Recommend Dealer
No
Nov 11, 2024

Schomp Subaru responded

Mr. Gelia, this a complete misrepresentation of the entire interaction and very disappointing to receive from you considering your choice of communication methods and style with us. You told us you didn't want/need our help and then emailed 11 different people asking why we didn't want to sell you a car. You left virtually no time for anyone to respond to you before you reached out to someone else. We never attempted to "upsell" you anything. Vehicles come from the manufacturer with some accessories already built in. We explained multiple times that those could not be removed, but that wasn't an answer you were willing to hear. We offered you the opportunity to build one exactly the way you wanted it, but when you couldn't see our internal order system you seemed to think we were hiding something from you. Multiple quotes and vehicle comparisons were share with you as we tried to find something as close to your specific needs as possible. All of this while trying to figure out who you were talking to and what questions you needed answers to since you kept reaching out to more and more people. I very rarely respond to a review this way, but when it is this far off base and one sided, it needs to be clarified. We are sorry it didn't work out for us to assist you in this purchase and we wish you the best of luck with your move from to Denver. There are many Subaru dealerships here and we hope you find one that gives you what you are looking for. -TJ Joyce, General Manger.

August 29, 2024

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Employee Rating

Tyler Crenshaw was the associate at Schomp Subaru who assisted me in the purchase of my vehicle. He was extremely professional, helpful, and attentive from the moment I first expressed interest in purcha More

by Matt P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 30, 2024

Schomp Subaru responded

Matt, we're delighted to hear that Tyler made your car-buying experience smooth and stress-free at Schomp Subaru. Thanks for sharing such a detailed review! Enjoy your new ride!

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