Tyler Chilson

Had a great experience at the dealership over all, the salesman I had (Tyler Chilson) was second to none. Ben, however, isn’t the guy you want handling your finances. Ben was impatient, hard to reach, nea salesman I had (Tyler Chilson) was second to none. Ben, however, isn’t the guy you want handling your finances. Ben was impatient, hard to reach, nearly impossible to get on the phone, flat affect, vague and over all not motivate to sale. I had to relay messages to him through my sales man to even get answers. This was not due to any extreme negotiation on my part I did not haggle much and was interested in the deal I got for the truck from the beginning. I’d give Ben a 1/2 star if I good. If you do buy a Ford from these guys ask for a different finance manager. More

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We worked with Tyler Chilson and have nothing but good things to say about our experience with him! He was responsive, went above and beyond to answer questions, and made the whole experience enjoyable (s things to say about our experience with him! He was responsive, went above and beyond to answer questions, and made the whole experience enjoyable (something you can't always say). It was Tyler that made this experience 5 stars. If you are looking for a car (and you don't even to be local), ask for Ty the Car Guy. We purchased our car from him and when the time comes to purchase another vehicle, we will turn to him for help and assistance. Thank you, Ty! More

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I bought a used 2021 Titan Xd in January. The saleman was excellent and they worked with my trade in and the price of the Titan to where I felt comfortable and that I got a square deal. The f The saleman was excellent and they worked with my trade in and the price of the Titan to where I felt comfortable and that I got a square deal. The follow up has been outstanding. Had an issue with the tires being the wrong rating for the truck and discovered it 6 months after I bought it. Long McArthur went above and beyond what I had hoped for. I didn't know when I would be able to get this handled since they are over 100 miles away. They came out and picked my truck up and dropped off a loaner then changed out the tires to what is specified for the truck. Brought the truck back that evening and was taken care of. They kept in touch through the process. I couldn't ask for a better solution. All my business from here on out will go through Long McArthur due to being treated like an individual and actually caring about their customers which I have never experienced in my life. Try them, you will be happy you did. I will without hesitation recommend them to anyone. More

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Everyone that we came in contact with at the dealership were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond fo were very kind and welcoming. From the front desk, to sales, to finance, and everyone in between. However our salesman Tyler went above and beyond for us. We came in with and idea and a budget and he worked so incredibly hard to get us right where we needed to be. Never once did Tyler make me feel rushed, in knowledgeable, or unwelcome. Tyler and the entire Long McArthur team treated us with the upmost respect and never pushed anything upon us. Car buying can be a very lengthy and stressful experience. But with someone like Tyler helping you every step of the way, we definitely be coming back and telling all our friends. More

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Everyone one at the dealership was amazing. Was very impressed with the way things went when purchasing our used truck! Was very impressed with the way things went when purchasing our used truck! More

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Everything from start to finish was smooth and easy. The sales associate that helped me out with my deal today was Tyler aka “Chili”. Definitely left with the mindset that I now have a go to rep and dea The sales associate that helped me out with my deal today was Tyler aka “Chili”. Definitely left with the mindset that I now have a go to rep and dealership for all of my car needs. Thank you Long Mc Arthur!! More

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Tyler Chilson is very knowledgeable and great to work with, I have purchased 4 vehicle form him and he always make the process simple and fair. each time I have made the deal online, with text and email, with, I have purchased 4 vehicle form him and he always make the process simple and fair. each time I have made the deal online, with text and email, right down to negotiations, trade value, finance rates and approval, all I had to do was drive to dealership and pick up my purchase. I worked with Alex Gershon in finance and he provided excellent advise with no pressures to purchase additional products, which some have great value, its up to each person to decide if they want those or not. They give a no bull price up front and do what they say they will do, a pleasant experience, much different from years ago when going to shop for a vehicle was like going to the dentist, everyone hated the thought. Give Long MacArthur Ford and Tyler a chance and they will change your mind on purchase process. More

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Overall Excellence! ! Great Buying Experience. Tyler was great to work with. Entire process was done remotely and all I have to do was send a driver to pick the truck up ! Great Buying Experience. Tyler was great to work with. Entire process was done remotely and all I have to do was send a driver to pick the truck up. More

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You would not believe the patience Tyler has. I’m so glad he was my sales person he tried to make it easy and smooth for us which I really appreciated. For being my first time buying a vehicle fr I’m so glad he was my sales person he tried to make it easy and smooth for us which I really appreciated. For being my first time buying a vehicle from a dealership Tyler really raised the bar high and I expect my next purchase to be high quality service just how he serviced us. I didn’t know how to drive manual but he had the patience to show me how and gave me some lessons on how to start, reverse, and drive which I’m very thankful for. He was very respectful giving us time to think about a decision and helped us understand the whole process of buying the car a lot better. I will definitely go to him and recommend anyone to go to him! More

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Tyler was such a joy to work with. He made my purchasing experience flawless and continues to help me whenever I have questions! Thanks Tyler and LongMcArthur Ford! I see a long rel He made my purchasing experience flawless and continues to help me whenever I have questions! Thanks Tyler and LongMcArthur Ford! I see a long relationship with all of you and my new Ford Bronco Sport! More

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