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Tyler Basset
Tyler Basset at Subaru of Utica
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Tyler Basset

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Tyler Basset

November 19, 2024

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Employee Rating

Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer

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Nov 19, 2024

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

October 30, 2024

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Employee Rating

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge, Matthew Dombrowski

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Oct 31, 2024

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

September 14, 2024

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Employee Rating

Great service and very friendly. Explained everything to me with concern that I was ok with everything More

by M.BELFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer, Lee Gold, Carlos Bello, Kenneth Anna, Adam Stockbridge, Matthew Dombrowski , Troy Chamberlain, Kasey Eakins

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Sep 16, 2024

Subaru of Utica responded

M.BELFIELD, we're delighted to hear you had a great experience with our team at Subaru of Utica. Thanks for the kind words. Come see us again soon!

August 11, 2024

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Thankful for all the SUBARU Personnel Usually always ready to help anyone with their Vehicle needs. Want to say thanks to Tyler Davis.. More

by CJB4911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2024

Subaru of Utica responded

We appreciate your kind words about Tyler and the team at Subaru of Utica! We're always here to help with any vehicle needs you may have. Thanks for choosing us and see you next time!

July 25, 2024

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Employee Rating

Tyler is the best! Always friendly and attentive to all my needs. He is customer service at its best. More

by JPITALI97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2024

Subaru of Utica responded

We're glad to hear that Tyler provided such excellent service at Subaru of Utica! He is a wonderful member of our team, and it makes us proud when he receives glowing reviews like yours. If you ever need assistance down the road, please don't hesitate to reach out. We're here to help!

July 23, 2024

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Employee Rating

Great customer service and repair. Finished in a timely manner. Was informed of all services. Highly recommend! More

by EC_13431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

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Jul 24, 2024

Subaru of Utica responded

Thank you for the high recommendation! We're glad to hear that our team at Subaru of Utica provided great customer service and timely repairs. We appreciate your support and look forward to serving you again!

July 04, 2024

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Employee Rating

I have had some unexpected problems with my car, but they have fixed the battery problems and I have a new a/c unit. This is a very low mileage vehicle so I don't understand why I've had these problems but t More

by PIZZOBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Nick Orbinati , Joe Batista

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Jul 05, 2024

Subaru of Utica responded

We're pleased to know that our team at Subaru of Utica resolved the battery issues with your vehicle! Thank you for sharing your experience, and we look forward to serving you again!

July 02, 2024

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Employee Rating

Joanne is always helpful and friendly. Oil change... In and out within an hour. Very pleased More

by TAREYNOLDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

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Jul 02, 2024

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica. We're happy to hear that Joanne provided you with helpful and friendly service during your recent oil change. Getting you in and out within an hour was our goal, and we're pleased to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon!

June 14, 2024

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Employee Rating

One of the reasons why we continue to deal with Subaru is the quality of the service and staff. More

by FWILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Lee Gold, Carlos Bello, Kenneth Anna, Matthew Dombrowski , Troy Chamberlain, Kasey Eakins, Mike Green

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Jun 14, 2024

Subaru of Utica responded

Thank you so much for the kind words. It makes our day! We hope to see you again in the future if we can be of assistance. Until then, safe travels!

June 11, 2024

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Employee Rating

The staff at the service department were very helpful with battery problem I was having. They were able to fit in to their schedule and since it was a holiday weekend I was grateful to say the least. More

by KETMGB_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2024

Subaru of Utica responded

Thank you for sharing your experience! We're glad our Subaru of Utica service team could assist with your battery issue, especially during the holiday weekend. Safe travels ahead!

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