Tyler Akins
Tyler Akins at Shottenkirk Toyota Granbury
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Tyler Akins

Finance Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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3.9
41 Reviews
3.9

41 Reviews

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41 Reviews of Tyler Akins

November 01, 2024

Dealership Rating
Employee Rating

Watch out for those added charges . But that’s the normal now days apparently. Smooth purchase process great to work with sales man dough from Granbury shotenkirk toyota More

by DHINCHY30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Denman

Nov 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 18, 2024

Dealership Rating
Employee Rating

The experience was good at Shottenkirk. I've already purchased a car there, and that's why I decided to come back. They have friendly welcoming staff, and lots of hospitality. More

by SHAWND9781
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Toyota Granbury responded

SHAWN, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 12, 2024

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Employee Rating

Very professional throughout the process of buying my vehicle from the Shottenkirk lot. All personnel that I came in contact with were quite cordial and professional. This is my fourth Rav-4 the fi More

by GERRY_OLEARY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony David, Hunter Dennis

Oct 14, 2024

Shottenkirk Toyota Granbury responded

GERRY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 26, 2024

Dealership Rating
Employee Rating

The price on the web is not correct, they add a fee and warranty and will when I said no to adding it sales person said it’s a requirement, no optional fee/warranty More

by HDAVIS0627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alan Schwerdt, Hunter Dennis

Sep 27, 2024

Shottenkirk Toyota Granbury responded

Thank you for your feedback. We would like to extend our most sincere apologies. Due to current market volatility, we are pricing our vehicles immediately following an acquisition. All are reconditioned and made ready for immediate sale. The internet price is the advertised price plus reconditioning, tax, title, license, and any dealer installed options. We disclose this on our website under each vehicle’s information page. If you would like to discuss this further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

September 24, 2024

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Employee Rating

Do not care for them. They said the car was a all wheel drive and, turns out to be, a front wheel drive. More

by BHATCH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derrick Jones

Sep 25, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

September 21, 2024

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Employee Rating

Paul was extremely helpful in finding me find my dream car and made the process nice and easy! More

by JESSICASALAS-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Denman

Sep 23, 2024

Shottenkirk Toyota Granbury responded

JESSICA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 05, 2024

Dealership Rating
Employee Rating

Great experience friendly staff! Have been there 3 times and plan to continue to go back. More

by TRACILYNNDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aidan Adams

Sep 06, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

August 28, 2024

Dealership Rating
Employee Rating

The added fees that were non-negotiable are absurd and should be part of the listed price. Paul was amazing. Tyler was frustrated when he couldn’t upsell warranties and seemed to lose interest in my o More

by STEPHM98AGGIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Denman

Aug 29, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

August 17, 2024

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Employee Rating

Everyone I dealt with was very friendly despite the dealership being very busy. I enjoyed working with Zach and appreciate Hassan working on my trade in value before I arrived at the dealership. More

by LORRAINE.TROYER
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan Tutson, Zachary Hartmann

Aug 19, 2024

Shottenkirk Toyota Granbury responded

LORRAINE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 16, 2024

Dealership Rating
Employee Rating

Zach did an awesome job getting the price I wanted for my new toyota camry ! Just one problem was told that new floor mats come with it but in the end they did not ! More

by texasfirentx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Hartmann

Aug 17, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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