Ty Turney

Evan W. Was a great salesperson he made sure to give me all the information before I made the decision. Was a great salesperson he made sure to give me all the information before I made the decision. More

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The service department is horrible. I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle back. I was there for an oil change and tire rotation. At 12:00, I still havent seen my vehicle and no one came out to talk to me. I went to the service counter and spoke with the advisor to get an update about my vehicle. The advisor went to the shop and came back to tell me it was going to be another 1.5 - 2 hours longer before they could get to my vehicle because they were short handed. I left with my vehicle not being serviced and my entire morning being wasted. Also, all of the advisors have poor customer service skills and act annoyed when someone comes to the counter. More

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Great customer service with a family like feel. If you can’t find what you need on the lot they will take the time to find exactly what you’re looking for to go home in. If you can’t find what you need on the lot they will take the time to find exactly what you’re looking for to go home in. More

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They damage your wheels and then refuse to fix or replace them. DEI hires at it’s finest. them. DEI hires at it’s finest. More

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Go visit these guys and go directly to ben Schmidt he has been my go to guy for years now, he is as honest an genuine as they come and he will get you the best deal he can awesome guy!! been my go to guy for years now, he is as honest an genuine as they come and he will get you the best deal he can awesome guy!! More

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I love the selection here and the mechanics here are extremely knowledgeable. Now with that being said the transparency to the customers is extremely poor. I made a commute from Joplin, Mo to Bentonvill extremely knowledgeable. Now with that being said the transparency to the customers is extremely poor. I made a commute from Joplin, Mo to Bentonville to have my challenger worked on following a scheduled appointment to be waiting for well over an hour. I spoke with serveral people telling me they will pull my vehicle inside and I proceeded to wait for service with my car for another half hour. Service management said I could then wait with my vehicle while it was being worked on. Ty asks me to wait out in the lobby for my vehicle after numerous people have me permission to wait with my vehicle and the mechanics servicing it. Then laughs at my frustration when I try to explain I’ve tried to get my car in for 45 minutes following my early arrival to my appointment. I am currently waiting outside filing this after the interaction. I feel as if this whole appointment and communication has been a terrible experience and will not be using the service here again after this. Customer service is poor. “Ty” is rude. More

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Sent us back on the road with a certified vehicle whose rear end keeps locking up. Saying no rentals... While I seen plenty of used cars an know the autonomy allowed... Maybe going under perhaps. rear end keeps locking up. Saying no rentals... While I seen plenty of used cars an know the autonomy allowed... Maybe going under perhaps. More

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