Tuan Nguyen
Tuan Nguyen at Subaru of Gwinnett

Tuan Nguyen

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

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4 Reviews

I began my career in the automotive industry in December 2022 and have proudly been part of the Subaru of Gwinnett team for the past three years. I was born and raised in Georgia, but my family’s roots are in Vietnam. My family’s journey to the United States is one of courage and resilience — after the Vietnam War, my father took a leap of faith, captaining a small boat with my mother (who was pregnant with my older brother at the time) and 50 others fleeing Vietnam. They navigated dangerous waters, evading pirates, and eventually reached the Philippines, where my brother was born before the family immigrated to America. Their strength and bravery continue to inspire me every day. Fun fact: I can still do a handstand — I think! What I love most about Subaru of Gwinnett is the incredible people I get to work with and the positive, supportive environment we share. It truly feels like being part of something special.

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

not yet
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4 Reviews

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4 Reviews of Tuan Nguyen

December 29, 2025

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An enjoyable experience. I felt that my vehicle would get a first rate inspection and it did. Dealing with a service consultant who listened to my concerns and dealt with the More

by Jackie
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Recommend Dealer
Yes

December 22, 2025

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I was buying this car and I found few scratches and the delear manager told me they could not anything about this but can do some detailing.. the representative did not explain about the car fractures . It More

by SRKAUSHIK841002
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Recommend Dealer
No
Dec 23, 2025

Subaru of Gwinnett responded

Good Morning Kaushik, I apologize you left with a less than great view of our Dealership. We strive to provide outstanding customer service and I regret you feel that is not what you received. I do recall the day you purchased your car, I met with you and offered you a complete 100% refund on your purchase. I also explained why it would look even worse if we attempted to paint such light surface scratches and offered you the option of buffing and waxing that spot. If that did not happen, I will personally be happy to see that it does. Although I do appreciate your review and value your opinion, I do request it be honest and tell the whole story, Feel free to contact me at my office so we can discuss further if you desire. Thank you for doing business with Subaru of Gwinnett, Rich Little

Dec 23, 2025

SRKAUSHIK841002 responded

Hello Rich... My feedback is 100% genuine honest and real . I remember you did offer me buffing alternative but not 100% refund ... Please don't make false comments.. I understand I should have seen this before the purchase.. I did went for the alternative you mentioned on 12/22 but nothing changed and the scratches are still visible all over the front hood.. even the representative was shocked to see this.. so please put your comments to show that I was wrong...I am okay and can live with these...the detailing was very bad... As I told the mistake was mine that I did not do the pre delivery check,( lesson learnt)...the way the team handled the pre sale customer delivery was not as same as the post sale customer experience...

November 04, 2025

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Always great service! Everyone is polite and friendly. I love that I got my car at Gwinnett Subaru :) More

by asunburns
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Recommend Dealer
Yes

October 27, 2025

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There was a lot of upselling on items and services I did not need. I only went in for an oil change and tire rotation. Didn't even get the tire rotation. My brake fluid was changed, pvc valve changed, wa More

by cdevkj
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Workmanship
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Recommend Dealer
No

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