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Troy Hiemstra
Troy Hiemstra at Zeigler GMC of Holland
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Troy Hiemstra

Sales

Zeigler GMC of Holland

822 Chicago Drive
Holland, MI 49423

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Troy Hiemstra

July 10, 2023

Dealership Rating
Employee Rating

The sales and service people are very friendly. Caryn who help with the paperwork was very helpful and friendly. It was a pleasure buying a new vehicle at Elhart More

by cslampen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Michelle Landall

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Jul 12, 2023

Zeigler GMC of Holland responded

HI! Thank you for the opportunity to earn your business. Caryn is a valuable member of our team. I am glad she was able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 27, 2023

Dealership Rating
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Tyler always does a great job of making us feel that we are important and does a great job keeping us up to date on our services. More

by bwag58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rod McKenzie, Tyler McKellar

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May 01, 2023

Zeigler GMC of Holland responded

Hi bwag58, Our top priority continues to be providing our customers with the best service possible. It's wonderful to know your recent experience also reflected this. Thank you so much for recognizing Tyler; he is a wonderful member of the team. Once again, thank you for leaving this review. We appreciate the opportunity to earn your business and look forward to servicing you in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 26, 2023

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Employee Rating

Purchased the 3500hd DRW from Troy. Great experience. Truck is outstanding. Everyone there did an excellent job of making me feel comfortable, not pressured, and fully informed. More

by Jeff Shrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Tyler McKellar

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Apr 27, 2023

Zeigler GMC of Holland responded

Hi Jeff, Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff has continuously provided you with the pressure-free and outstanding customer service we strive to deliver to each of our guests. Thank you for spreading the word! We appreciate the opportunity to earn your business and look forward to working with you in the future. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

April 19, 2023

Dealership Rating
Employee Rating

Dealership was great. Staff was great. Too many surveys though. A 15 word counter is obnoxious. The surveys are taking the polish off an otherwise great experience. You More

by joe@passionwind.com
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa

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Apr 19, 2023

Zeigler GMC of Holland responded

Thank you for your response and high-star rating. We appreciate the opportunity to earn your business. I will be sure to share your comments with our management team. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

March 29, 2023

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Employee Rating

Best place to buy and service a vehicle bar none. Michelle and Tyler are awesome. The sales staff are perfect gentlemen and respectful of you time and wishes. Never pushy in the sales or service dep More

by Prof. Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Marietta, Michelle Landall, Tyler McKellar , , Ron Hazlewood

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Mar 30, 2023

Zeigler GMC of Holland responded

Hi Prof. Mike, thank you for taking the time to write such a great review! Our entire team strives to create a positive experience for every customer. Tyler and Michelle will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with them and their managers. We appreciate your business, and let us know if there's anything else we can do for you! We're always happy to help. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 15, 2023

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Employee Rating

Just purchased my new Yukon. Overall the team was great to work with and the experience was a pleasure. More

by peteziegeler
Recommend Dealer
Yes

Other Employees Tagged: , Brad Holwerda

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Feb 16, 2023

Zeigler GMC of Holland responded

Hi Peteziegleler! Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience on the Elhart Automotive Campus. We appreciate the opportunity to earn your business and look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

November 25, 2022

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Employee Rating

Great experience, friendly staff very helpful all the way around, thank you for the great experience. More

by stevee2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: , Brad Holwerda

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Nov 29, 2022

Zeigler GMC of Holland responded

HI Stevee2, Thanks for highlighting our friendly and helpful staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com

February 21, 2022

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Employee Rating

The staff is friendly and knowledgeable allowing for a great experience in a calm and non stressful environment More

by mnorris4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa , , Jeff DeNeff, Jeff Schaap, Brad Holwerda

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Feb 21, 2022

Zeigler GMC of Holland responded

We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

January 31, 2022

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Employee Rating

What a great experience! Troy was very good to work with. Nice guy! Thanks, definitely will purchase next truck though him. More

by THIEMSTRA2139
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caryn de la Rosa, Mike Van Huis , , Jayden Engster, Ron Hazlewood,Brad Holwerda

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Feb 03, 2022

Zeigler GMC of Holland responded

Thank you for writing this awesome review! We are very happy that you were treated great and had an excellent experience at Elhart Automotive Campus. We look forward to working with you again in the future. If there is anything else that you may need, please make sure that you let us know! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

December 27, 2021

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Employee Rating

white glove personal service from professionals that care. You can tell the people at Elhart enjoy their job and take it personally More

by RLHUGHES
Recommend Dealer
Yes

Other Employees Tagged:

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Jan 06, 2022

Zeigler GMC of Holland responded

Hi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Ben Elhart, CEO of Customer Relations, ben@elhart.com

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