Troy Hedgecoth

Just want to say that Troy Hedgecoth went out of his way and went the extra mile for us and we walked away happy and have already recommended him on "HIP GALLATIN" website to someone wanting a recommendatio and went the extra mile for us and we walked away happy and have already recommended him on "HIP GALLATIN" website to someone wanting a recommendation on where to buy a vehicle. He will work with you and be real with you which is almost unheard of when buying a car or truck. It wasn't like dealing with your typical car salesman, he cared. The Westons More

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Sales staff was nice professional and worked hard to get me a good deal. How ever the vehicle i purchased was a dealer demo and has some miles on it which is fine but they did not even rotate the tires or c me a good deal. How ever the vehicle i purchased was a dealer demo and has some miles on it which is fine but they did not even rotate the tires or change the oil in it after the demo miles of 4100 was over. They did correct this free of charge just feel like it should be noted in this review. Also be aware that if you are buying a new vehicle from this dealer they do lojac tracking,nitrogen in the tires and ceramic coating on all new vehicles you will pay for it regardless if you wanted it or not. They did help me on the cost of it as I didn't want those options but was already done to my new jeep. All in all not the worst dealership experience I have had but not the best. Troy and zach will help you no matter what. I know they are under new ownership so giving them the benefit of the doubt More

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We were sold a vehicle that needed numerous repairs and also had a bad engine cover up. They said would make all of right and fix it. Well needless to say it was an uphill battle and never was completely f also had a bad engine cover up. They said would make all of right and fix it. Well needless to say it was an uphill battle and never was completely fixed. Do not recommend this place. Mark Ledford was terrible to deal with along with Troy in management. Would not recommend this place to anyone. More

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Staff and leadership team was amazing. Awesome group of people from start to finish made the process so smooth and easy! Awesome group of people from start to finish made the process so smooth and easy! More

by MONI_WILSON Verified Customer Verified Customer

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I would have to say that in 53 years it was the most pleasant and professional experience I've had at a dealership. Thank you. pleasant and professional experience I've had at a dealership. Thank you. More

by CLASHLEE Verified Customer Verified Customer

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Great experience and handle everything perfectly! Will be back and do business with them. Got the exact car I wanted Will be back and do business with them. Got the exact car I wanted More

by beetle_girl63 Verified Customer Verified Customer

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A Excellent vehicle, unbelievable deal and fantastic staff. I just purchased my 3rd vehicle from them. Mason Null, Troy Hedgcoth and Michael Cart worked by my side on this deal just as they have done tw staff. I just purchased my 3rd vehicle from them. Mason Null, Troy Hedgcoth and Michael Cart worked by my side on this deal just as they have done twice before. These guys can help you put together an outstanding deal that exceeds your expectations and truly pay close attention to your financial needs while getting you into the car that you want. I enjoy car shopping and buying from these guys at Miracle CDJR in Gallatin. It's more like visiting with my friends than it is car buying. Please give them a chance and I am certain you will not be disappointed. Mason, Troy, Mike...thank you again for friends, and I look forward to our next meeting. More

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Justin and the entire team at miracle were very professional and ensured Mr experience was pleasant. professional and ensured Mr experience was pleasant. More

by DSMITH37R Verified Customer Verified Customer

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This was the best experience I have ever had at purchasing a vehicle, Bert Curry took care of everything needed and did it with such ease and professionalism. best Automotive dealership in Tennesse purchasing a vehicle, Bert Curry took care of everything needed and did it with such ease and professionalism. best Automotive dealership in Tennessee More

by DONNIESR32 Verified Customer Verified Customer

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Bought a 2016 dodge ram 2500. From salesman, Cody. Dropped it off to my house. Empty tank of gas and filthy called him after the first time I drove it told him the transmission sh From salesman, Cody. Dropped it off to my house. Empty tank of gas and filthy called him after the first time I drove it told him the transmission shifted funny he said it’s because it’s a big truck. Transmission went out to days later after they tried to get me to pay $13,000 they finally foot to the bill when I said I didn’t want the truck anymore before the transmission went out. I hope they scanner up and more than five codes came up and was told don’t worry that’s OK, they sold me the truck with all the emissions deleted which is illegal in the state of Tennessee. The truck had a bad tune and I had to spend $800 to get it to run correctly the truck at a pre-existing lift. They sold me the platinum plus warranty, which was void due to the truck having a pre-existing left and all emissions deleted. But they still sold it to me anyways. Truck has been in the shop more than it has been driven in the last five months. Tried to call back and everyone passes the buck. Talk to sales manager. Troy who said he would call me back. Never returned my phone call or my message from today. Truck is currently sitting on usable due to all ball joints, tire rods, and wheel hub failure, which happened within 3000 miles of driving besides the transmission going out this place is a rip off the people do not care about anything, but selling your vehicle no matter what condition. Due to being ignored, I filed a complaint with the Tennessee motor vehicle commission and have retained a lawyer. I’m sure this isn’t the first time they’ve done this and I’m sure it won’t be the last. But it’s not going to be me. More

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