Troy Fredrick
Troy Fredrick at Boucher Volkswagen Marketplace of Franklin
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Troy Fredrick

Used Vehicle Manager

Boucher Volkswagen Marketplace of Franklin

6420 S 108th St
Franklin, WI 53132

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4.2
12 Reviews
4.2

12 Reviews

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12 Reviews of Troy Fredrick

October 24, 2024

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Employee Rating

Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Bouc More

by greatshark9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 24, 2024

Boucher Volkswagen Marketplace of Franklin responded

Thank you for taking the time to share your feedback. We genuinely value your input and want to assure you that this does not reflect the standards we uphold at The Boucher Group. Our Vice President, Pat Myers, would be happy to personally address your concerns. Please feel free to reach out at 414-427-4141 to discuss this further. We sincerely apologize for not delivering the exceptional experience you deserve, and we hope to have the opportunity to make it right.

October 06, 2024

Dealership Rating
Employee Rating

Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be More

by KAYRHODEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Imig, Phil Bergman

Oct 07, 2024

Boucher Volkswagen Marketplace of Franklin responded

Kay, Thanks for sharing your thoughts about your experience with Boucher Volkswagen Marketplace of Franklin. Nick and our team appreciate your business and hope to see you again soon! Sean Christofferson (General Sales Manager) (414) 525-1100

May 30, 2024

Dealership Rating
Employee Rating

Everyone is so helpful! Dennis has been so kind and patient with me! I know I made the right decision buying my Atlas! More

by M5615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Vranic ☆☆☆☆☆

May 31, 2024

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Christofferson (General Sales Manager) (414) 525-1100

May 22, 2024

Dealership Rating
Employee Rating

Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kin More

by HAPPYVWDRIVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Zantow, Mike DeVries, Jake Knight , Sean Christofferson

May 29, 2024

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Christofferson (General Sales Manager) (414) 525-1100

April 26, 2024

Dealership Rating
Employee Rating

If I could give this dealer NO stars, I would. UNETHICAL and LIARS. They treated me poorly from the very first encounter onward, and I tried to deal with them in a professional manner. Instead, Tr More

by Johnheer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Knight , Cole Bailey, Sean Christofferson

May 01, 2024

Boucher Volkswagen Marketplace of Franklin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Christofferson (General Sales Manager) (414) 525-1100

March 25, 2024

Dealership Rating
Employee Rating

From walking in and meeting the salesman to working with the finance guy, less than 3 hours. A great buying experience More

by mercer470
Recommend Dealer
Yes

Other Employees Tagged: Troy Fredrick

Mar 26, 2024

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

March 14, 2024

Dealership Rating
Employee Rating

Very fair and answered all my questions. Never felt like I was pushed. Out first VW and the sales process was great. Kudos to Mike Streff. More

by bbrowne74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Knight , Mike Streff

Mar 14, 2024

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

March 10, 2024

Dealership Rating
Employee Rating

Great experience. Sales personnel were very professional and accommodating. From the sales department to the finance department, all professionals were extremely helpf More

by NEPPRJ
Recommend Dealer
Yes

Other Employees Tagged: Troy Fredrick

Mar 11, 2024

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!

February 10, 2024

Dealership Rating
Employee Rating

They treated us good until after the sale. We left John a voicemail with Noel phone call back we have questions on the vehicle that we purchased. More

by TKOSS
Recommend Dealer
No

Other Employees Tagged: Troy Fredrick

Feb 15, 2024

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our general manager, Sean Christofferson, at 414-525-1100 so that we can make this right.

February 10, 2024

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Employee Rating

I went in knowing what I wanted to spend and Troy and Mike made the numbers work so we closed the deal. More

by DPAHL
Recommend Dealer
Yes

Other Employees Tagged: Troy Fredrick

Feb 15, 2024

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

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