Troy Foate
Troy Foate at Honda of Columbia
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Troy Foate

Service Advisor

Honda of Columbia

4333 Sunset Boulevard
Lexington, SC 29072

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5.0
13 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

CERTIFIED HONDA TECH

CUSTOMER SERVICE

5.0

13 Reviews

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13 Reviews of Troy Foate

January 24, 2025

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Employee Rating

Best customer service I have experience from for the salmon and the delicious. I have had over eight brand new vehicles and this is the first time I experience a dealership trying to help without worryi More

by ffeliciano68h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 02, 2024

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Honda of Columbia service is top notch. They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All th More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Honda of Columbia responded

Thank you for choosing Honda of Columbia! We’re thrilled to hear that our service continues to meet your high standards. We’re glad that Preston Locklear and our team could keep you informed and ensure everything is done right. Your satisfaction is our top priority, and we’re grateful for your continued trust in us.

Sep 02, 2024

Andy S. responded

Great job as always !!

August 28, 2024

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The service was excellent. The gentleman who helped me was covering for absent employee with wife having baby I was in and out within hour and half! More

by marycurlee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Honda of Columbia responded

Thank you for your kind words! We’re glad to hear that you had an excellent experience despite the unexpected staffing change. Our team works hard to ensure efficient and high-quality service, and it’s great to know we were able to get you in and out in a timely manner. If you need any further assistance or have questions, please feel free to reach out. We look forward to serving you again!

July 03, 2024

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Very good Courteous, attentive, good price. Nice people.They do what they say they're gonna do.Preston is wonderful More

by reelman203
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 05, 2024

Honda of Columbia responded

It sounds like you had a great experience with us! We appreciate your feedback about our courteous and attentive service, fair pricing, and our commitment to delivering on our promises. We're glad Preston made your experience wonderful. If there's anything else you need assistance with, please feel free to let us know. We're here to help!

May 30, 2024

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Employee Rating

I've been using Honda of Columbia to service my 2017 Honda Civic Hatchback for a few years. All of the service advisors I've worked with over the years have been great. This visit was my first time work More

by sebastyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Honda of Columbia responded

Thank you so much for your continued trust in Honda of Columbia for servicing your Honda Civic Hatchback! We're delighted to hear that Troy provided you with excellent service during your recent visit. We understand the importance of convenience, especially when it comes to scheduling service after work hours, and we're glad we could accommodate your needs. We truly appreciate your kind words and look forward to serving you and your vehicle in the future. If you have any further questions or need assistance, please feel free to reach out. Thank you again for choosing Honda of Columbia!

May 30, 2024

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Employee Rating

Always excellent job with our Honda’s servicing at Honda Cars. Service Advisor ‘Joe ‘Juan is excellent. More

by mlarriveesc1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Preston Locklear , Jor Juan Hopkins

Jun 03, 2024

Honda of Columbia responded

Thank you for choosing Honda of Columbia for servicing your Honda vehicles! We're thrilled to hear that Juan provided you with excellent service during your recent visit. Our team strives to deliver top-notch service to all our customers, and it's great to know that your experience reflected that. We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your continued trust in Honda of Columbia!

May 21, 2024

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troy is the greatest guy to work with. i cannot recommend him highly enough. he’s super easy to work with and very communicative. great with following up and getting stuff done quickly. al More

by ashleigh a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Honda of Columbia responded

Troy is a fantastic asset to our team, and we're thrilled to hear about your positive experience with him! We strive to provide excellent service and make our customers feel like part of the family. It's great to know that Troy and our service team went above and beyond to ensure your needs were met. We truly appreciate your recommendation and look forward to exceeding your expectations in the future!

April 29, 2024

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Troy Foate was fantastic. Very responsive, did a great job explaining all of the options and which were most important, helped us find the best deal for parts, I can't say eno More

by KJJ
Recommend Dealer
Yes
May 03, 2024

Honda of Columbia responded

It's wonderful to hear about your positive experience with Troy! We're thrilled that he provided you with such excellent service and guidance. We appreciate your recommendation and look forward to assisting you in the future. If you have any further questions or need assistance, feel free to reach out.

April 17, 2024

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Employee Rating

Always friendly service representatives greet you with kindness and always try to get the best price. The wait is not long with oil changes either. More

by Brody15tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Locklear

Apr 18, 2024

Honda of Columbia responded

It's great to hear that you've had positive experiences with our service representatives at Honda of Columbia! We strive to provide friendly and efficient service, ensuring you receive the best possible care and value for your vehicle needs. If there's anything else we can assist you with or if you have further questions, feel free to reach out. We're here to help!

April 16, 2024

Dealership Rating
Employee Rating

Very kinda and patient while I took my time to figure out what I wanted. More

by DylanJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Honda of Columbia responded

It's great to hear that you had a positive experience with us at Honda of Columbia! We strive to provide excellent customer service and ensure that our customers feel comfortable and supported in making their decisions. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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