Troy Dawson
Troy Dawson at Genesis of Denville
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Troy Dawson

Sales Consultant

Genesis of Denville

3103 NJ-10
Denville, NJ 07834

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4.8
20 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

36 yrs

Languages Spoken

English English

4.8

20 Reviews

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20 Reviews of Troy Dawson

December 09, 2024

Dealership Rating
Employee Rating

Very good and friendly service from Troy. He threw in some all weather mats for us More

by E
Recommend Dealer
Yes
Dec 17, 2024

Genesis of Denville responded

Thank you for taking the time to share your feedback and for the 5-star review! We appreciate your business and look forward to working with you in the future!

December 03, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Troy and the team. They took good care of me and made the process easy. More

by lawlucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lourdes Thompson, Alivia Lear

Dec 17, 2024

Genesis of Denville responded

Thank you for sharing your experience and for the 5-star review! We are delighted that you found Troy's customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

December 02, 2024

Dealership Rating
Employee Rating

Genesis of Denville gave me a great deal on the truck I purchased. After some bargaining we settled on a price that benefited both of us. The initial salesperson I met with didn’t get back to me in a time More

by Dunjy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 02, 2024

Genesis of Denville responded

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

October 26, 2024

Dealership Rating
Employee Rating

Genesis of Denville is an extremely professional dealership I had great interactions with the people there. Troy is such an amazing salesman he is nice and totally professional he keeps it real with More

by andre.n.keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Perrone

Oct 28, 2024

Genesis of Denville responded

Thank you for taking the time to share your experience and to leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

March 05, 2024

Dealership Rating
Employee Rating

We are extremely pleased with the care and kind consideration we were shown. Troy and Anthony were knowledgeable and informative. So very happy to have had them working with us. More

by RENEE.W.GREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Perrone

Mar 21, 2024

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2024

Dealership Rating
Employee Rating

Allie is the consummate professional & always ensures a great customer service experience for me which is greatly appreciated! More

by NATALIECOACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allie Hoffman

Feb 25, 2024

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

Dealership Rating
Employee Rating

They sell me a car a year ago, the car has a misfired problem, they try to fix it many times but they couldn’t. How they can’t fix a car from their manufacturer? More

by OSCAR1DIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Perrone

Feb 04, 2024

Genesis of Denville responded

Oscar1diaz6, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

July 04, 2023

Dealership Rating
Employee Rating

great customer service, kept me informed on the status of my vehicle for the oil change More

by JIMMY_MALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Lospinuso

March 27, 2023

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Employee Rating

Mario from service department helped me and answered all the questions. He is very knowledgeable and professional. Thanks Mario!!! More

by TED0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

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Employee Rating

Excellent service always satisfied when I drop my car off for service, no work is done without me approving it. More

by dglovesmjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allie Hoffman

Mar 23, 2023

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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