Dealer Reviews
Cars for Sale
Dealer Log In
Troy Craig
Troy Craig | Page 34
Finance Manager
Audi Wyoming Valley
1470 PA-315, Suite 3
Wilkes-Barre, PA 18702
425 Reviews
Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
13 yrs, 7 mos
Specialties & Trainings
PAA Advanced Agent Services
Audi Certified
425 Reviews
Write a Review
425 Reviews of Troy Craig
July 12, 2023
Kyle was great. Knowledgeable, friendly, responsive, and organized. Procurement staff was on point as well. Paperwork was a breeze. Very satisfied with my purchase. Knowledgeable, friendly, responsive, and organized. Procurement staff was on point as well. Paperwork was a breeze. Very satisfied with my purchase. More
by kwolfe2
Other Employees Tagged: Kyle Osterhout
July 06, 2023
I have been a customer for 12 years. I think they are fair in the area of service but sometimes hard to purchase a new car from. I think they are fair in the area of service but sometimes hard to purchase a new car from. More
by JIM.THOMAS
Verified CustomerOther Employees Tagged: Charlie McFadden , Bridget Walsh
July 05, 2023
The entire experience was incredible! My salesperson (Bridget Walsh) did a fantastic job, treated me like I was a VIP and gave her undivided attention, even after hours. Especially answ My salesperson (Bridget Walsh) did a fantastic job, treated me like I was a VIP and gave her undivided attention, even after hours. Especially answering questions late at night! More
by FREDDI1997
Other Employees Tagged: Steve Ubaldini, Bridget Walsh
July 04, 2023
It was a very enjoyable and unpressurized experience at Audi in Wyoming Valley. Randy was my salesman and he was super professional and kind. Thank you guys again! Audi in Wyoming Valley. Randy was my salesman and he was super professional and kind. Thank you guys again! More
by ERICIYOOB
Other Employees Tagged: Charlie McFadden, Randy Hozempa , John Strobel, Steve Ubaldini
July 02, 2023
Kyle was knowledgeable and pleasant to deal with throughout the buying process. There was a problem with the rear taillight so a new light had to be ordered. The parts department had the new part se throughout the buying process. There was a problem with the rear taillight so a new light had to be ordered. The parts department had the new part sent in next day air & the service department installed the next day. I was given a loaner car to use for the time of the repair. Kyle delivered my new vehicle later the next day, spent time with me explaining all the settings & features. The only thing that was not completed & Kyle mentioned it to me was the pre delivery detailing that all your cars receive before they are given to the customer. I believe this was not done so I could have my new vehicle for the holiday weekend. Kyle assured me that this would be done at a time convenient to me. It is a beautiful vehicle & so far I’m very happy. More
by leojr0
Other Employees Tagged: Kyle Osterhout
June 30, 2023
Salespeople that know their cats inside out. . personal service… salespeople that listen to what YOU want in a car and don’t try to fit you into what is on the lot. . personal service… salespeople that listen to what YOU want in a car and don’t try to fit you into what is on the lot. More
by JHOLCOMB110
Other Employees Tagged: Joe Garcia
June 22, 2023
Curtis was amazing. Walked in no pressure no million questions. Service is the way we needed to be serviced in the up most professional manner. There was no pressure for Walked in no pressure no million questions. Service is the way we needed to be serviced in the up most professional manner. There was no pressure for immediate credit check, to buy or spend certain money. Was just an all out perfect experience. Wish I could say the same for other dealerships but I can’t, this is why we give out business to Audi and Curtis because you get what you pay for! Thank you for the amazing experience and service. More
by walver113
Other Employees Tagged: Curtis Maleninsky, Steve Jesuit, Marlynn Kolb , Mitch Kotarski
June 21, 2023
Randy was great before and after the sale! A A A A A A A Service A A A A A A A Service More
by WILSON14
Other Employees Tagged: Randy Hozempa
June 17, 2023
Super helpful, communicative and professional. I bought a car “sight unseen” online and the experience was perfect from beginning to end. I bought a car “sight unseen” online and the experience was perfect from beginning to end. More
by JAFERGO
Other Employees Tagged: Joe Garcia
