Troy Cox | Page 67

It was great! From the time we got to the dealership on Wednesday, April 27th, we were welcomed by very friendly, smiling salespersons. The sales person we previous From the time we got to the dealership on Wednesday, April 27th, we were welcomed by very friendly, smiling salespersons. The sales person we previously spoke to was busy so we were referred to another who took care of us in a very friendly manner asking us if we wanted something to drink before she took us out to the lot. We wanted an SUV so she showed us several and made us feel there was no hurry making up our minds. We found one we liked but it wasn't the correct color. She said that was no problem got on the computer and located one in Gulfport, MS. The estimated price was given to us that evening. The manager called Friday with the final price and if agreeable the car may be there Saturday but for sure By Monday. Our salesperson called Saturday morning to tell us the car would be there around 5pm. Since we had no plans and the final price was agreed on via phone and email we said we could be there around 5:30 to pick up the car. Since we were made to feel like family and they would do all that was possible to please us, we were relaxed during the drive. More

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Great Experience Great overall experience. The professionalism and honest truly made my move to Pensacola and vehicle buying experience stress free. I was greeted at t Great overall experience. The professionalism and honest truly made my move to Pensacola and vehicle buying experience stress free. I was greeted at the door and asked what I want and Mr. Troy exceeded those expectations. More

by Tleegoins Verified Customer Verified Customer

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Great experience I have just bought my third vehicle from Allen Turner, and if I ever decide to buy another vehicle, it will be from Allen Turner. It was a pleasure de I have just bought my third vehicle from Allen Turner, and if I ever decide to buy another vehicle, it will be from Allen Turner. It was a pleasure dealing with Troy and Rob and I would recommend everyone to see them. More

by rjmurrell Verified Customer Verified Customer

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New car I did not plan to purchase a car at this time. I went online to get an idea of what I would like when I decided to purchase. After looking online, I w I did not plan to purchase a car at this time. I went online to get an idea of what I would like when I decided to purchase. After looking online, I went to the dealership to see what I would get, when I decided to purchase. After seeing what a great deal I could get, I decided to make the purchase. More

by anitagantt Verified Customer Verified Customer

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fantastic employees knowegable and friendly Troy worked with us to get the best deal and did a fantastic job. Sahid was also great, my experience with this dealership could not have been better, Troy worked with us to get the best deal and did a fantastic job. Sahid was also great, my experience with this dealership could not have been better, I would not hesitate to buy our next vehicle from allen turner. More

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Great experience Very happy with the way me and my wife were treated. No pressure but felt Troy listened to what I was looking for and did a great Job putting me into Very happy with the way me and my wife were treated. No pressure but felt Troy listened to what I was looking for and did a great Job putting me into the right vehicle at a price I could live with. More

by jbolin Verified Customer Verified Customer

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Great experience Me and my wife had visited the dealership one month prior to our purchase and was very pleased with our first visit, we were not actually ready to buy Me and my wife had visited the dealership one month prior to our purchase and was very pleased with our first visit, we were not actually ready to buy but really just wanted to look at the different models and gets some education on our next purchase. The sales representative Troy Cox was very informative and explained the difference in the models very well. We were mostly impressed that never did he pressure us to make an immediate decision. A week later we meet the used car general manager Chris at a local restaurant and he invited us to come back in and see him and Troy. A couple weeks later we did and had a great experience from start to finish. Troy was great in helping us narrow down the features we wanted and helped us eliminate the ones we didn't have to have. During the test drive, Troy explained a lot of the features of the vehicle which made it easy for us to finally decide on the model that was right for us. Chris, the manager, came over and assisted with our trade in and felt the offer on our trade in was fair. Overall, the expierence was great. Several of my family members have purchased vehicle from Allen Turner Hyundai and all have had great experience with this dealership. We will highly recommend them to our friends and family. Sincerely Jerry and Cindy Bolin More

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NO STRESS AND NO PRESSURE! THE DEALERSHIP IN GENERAL AND OUR SALESPERSON TROY COULD NOT HAVE MADE OUR BUYING EXPERIENCE ANY EASIER! WILL RECOMMEND THE ENTIRE EXPERIENCE TO ANYO THE DEALERSHIP IN GENERAL AND OUR SALESPERSON TROY COULD NOT HAVE MADE OUR BUYING EXPERIENCE ANY EASIER! WILL RECOMMEND THE ENTIRE EXPERIENCE TO ANYONE IN THE MARKET FOR A VEHICLE TO VISIT TROY AT ALLEN TURNER HYUNDAI! More

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Great Experience The staff were extremely helpful and genuine. They were not pushy in trying to make a deal, but really worked with us until we were happy. Great peopl The staff were extremely helpful and genuine. They were not pushy in trying to make a deal, but really worked with us until we were happy. Great people and great experience! More

by DMELILLO21 Verified Customer Verified Customer

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A WOW Moment... I was referred to Allen Turner Hyundai by my kids who purchased a vehicle recently. From the moment I reached out to Troy Cox the Wow began. I've expe I was referred to Allen Turner Hyundai by my kids who purchased a vehicle recently. From the moment I reached out to Troy Cox the Wow began. I've experienced the bar set "low" regarding customer service so often that I wasn't expecting much. NOT at this dealership. If you want to be reminded what excellent customer service is, visit Allen Turner Hyundai. Mr. Cox went above and beyond to ensure I had every comfort with the vehicles I was considering. He was patient, informative, very familiar with his product and courteous at every turn. The showroom is clean, the service lounge included coffee, water, soft drinks, donuts, breakfast bars. The ladies restroom was clean and polished. The general manager did his best to work a deal for me. Here's one more thing, Mr. Cox gathered as much information as he could prior to my coming to the dealership; which means less time wasted at closing the deal - paperwork included. If you haven't checked them out, you're missing out! Whether or not you buy the vehicle, is your decision. But the customer service is refreshing in this day and age. I can easily see why they were winners in 2015! If you're not being treated special when purchasing a car - go to Allen Turner Hyundai. You won't believe the WOW. More

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