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Troy Carter

Overview Reviews (110) Inventory (63)

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Troy Carter

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Troy Carter

Acura Specialist

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0

110 Reviews

Overview Reviews (110) Inventory (63)

5.0

110 Reviews

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110 Reviews of Troy Carter

December 19, 2024

Dealership Rating

Employee Rating

Both Troy and finance manager would both great and patient with me and the purchase the day I picked the car up with was the greatest car deal I’ve ever experienced. patient with me and the purchase the day I picked the car up with was the greatest car deal I’ve ever experienced. More

by amandasurat

Verified Customer

Recommend Dealer

Yes

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Dec 19, 2024 -

Regal Acura responded

We're delighted to hear that Troy and our finance manager made your car purchase experience at Regal Acura the best one yet! Thank you for choosing us, and enjoy your new ride!

December 15, 2024

Dealership Rating

Employee Rating

Professional and attentive to what we wanted and what we needed. Great experience overall. Would buy again needed. Great experience overall. Would buy again More

by agosto_luckydog_66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Exum, Rob Young

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Dec 16, 2024 -

Regal Acura responded

Thank you for sharing your positive experience with us at Regal Acura! We're delighted to hear that our team was professional and attentive to your needs. We look forward to assisting you again in the future!

November 20, 2024

Dealership Rating

Employee Rating

No pressure and very easy to deal with on every level. Nice people too. Thank you! Nice people too. Thank you! More

by agosto_luckydog_66

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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November 17, 2024

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Employee Rating

The whole experience was easy and transparent. . this is the second vehicle I have purchased from them. . this is the second vehicle I have purchased from them. More

by mattyo6464

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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October 26, 2024

Dealership Rating

Employee Rating

Troy was great! This was the second Acura I purchased in less than a year. Troy worked hard to get me a deal I was satisfied with. This was the second Acura I purchased in less than a year. Troy worked hard to get me a deal I was satisfied with. More

by smitty928s4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Exum, Jared Plummer

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Oct 29, 2024 -

Regal Acura responded

We are so grateful for your loyalty. Thanks for sharing your review with us and the community.

October 21, 2024

Dealership Rating

Employee Rating

I worked with Troy who helped me close a deal on an Acura Integra. Troy was even keeled, never too high or too low through our negotiations. I would definitely work with him again. Although I feel some detai Integra. Troy was even keeled, never too high or too low through our negotiations. I would definitely work with him again. Although I feel some details were missing at first. Troy answered each and every one of my questions. More

by smarttallguy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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Oct 29, 2024 -

Regal Acura responded

We're happy to see that you had a 5-Star experience with Troy. Thanks for sharing and congratulations on your new Acura.

October 10, 2024

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Employee Rating

I trust and love to go to see Troy Carter he always understands me and what I want. understands me and what I want. More

by aracelyfr2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 15, 2024 -

Regal Acura responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience with Troy.

October 09, 2024

Dealership Rating

Employee Rating

Great help. Nice dealership. They did everything to make our experience good. We recommend them highly. Nice dealership. They did everything to make our experience good. We recommend them highly. More

by paulfreed

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jarred 5 star.

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Oct 15, 2024 -

Regal Acura responded

Thank you. I’m happy to hear that our team provided you with excellent service.

October 04, 2024

Dealership Rating

Employee Rating

They were tremendous in finding us a hard to find Acura (3 other dealerships couldn't). Best deal, best service, beautiful new car ! (3 other dealerships couldn't). Best deal, best service, beautiful new car ! More

by paulfreed

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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Oct 15, 2024 -

Regal Acura responded

Congratulations on your new Acura! Happy to help!

August 22, 2024

Dealership Rating

Employee Rating

Troy was incredibly helpful. He walked me through everything in the car and made the transition very smooth. Best car buying experience ever! He walked me through everything in the car and made the transition very smooth. Best car buying experience ever! More

by averyjudson03

Recommend Dealer

Yes

Other Employees Tagged: Brandon Exum , Jared

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Aug 29, 2024 -

Regal Acura responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

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