Troy Bettenhausen

Had a great experience at this dealership. Everyone was welcoming and worked hard to get me a good deal. Would recommend! Everyone was welcoming and worked hard to get me a good deal. Would recommend! More

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Jamie Kwak put great care into listening to my wishes in purchasing a knew truck She did this 1st truck i purchased 2019 When you find great people who care about your needs stay with them THANK YOU JA purchasing a knew truck She did this 1st truck i purchased 2019 When you find great people who care about your needs stay with them THANK YOU JAMIE AND TROY Michael Rosian More

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I have a lifetime warranty on my 2011 Jeep Liberty that I bought through Bettenhausen. I brought it in to the dealer in Orland Park 2 months ago and they put in new head gaskets. That took 3 weeks. The day I bought through Bettenhausen. I brought it in to the dealer in Orland Park 2 months ago and they put in new head gaskets. That took 3 weeks. The day I got it back they said I needed a new battery, so we brought it to our trusted mechanic and replaced it. Then the oil light went on so less than 24 hours later, we brought it back to the dealer, that took 3 or 4 days. The following day my check engine light went on and it would shake every time I came to a stop. Back to the dealer again! They're saying they don't know what's wrong with it - it's been two weeks and they still can't figure out why it's misfiring. So it's been over 2 months since I've had my Jeep. We've called Mopar (who holds the warranty), and the service department too many times to count. I'm so frustrated! Does anyone have any constructive advice? I feel I'm being discriminated against either for the warranty or because Im a senior citizen. More

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I have purchased 10-15 autos from Bettenhausen over the years. Service and professional people keep me coming back. years. Service and professional people keep me coming back. More

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Always professional always courteous very helpful explained everything that they did and anything that would potentially needed to get done and the immediate future explained everything that they did and anything that would potentially needed to get done and the immediate future More

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Because of the consistent excellence service provided by Bettenhausen professional staff, I have been a loyal customer for over 13 years. Excellent management and knowledgeable mechanics. Pricing is transp Bettenhausen professional staff, I have been a loyal customer for over 13 years. Excellent management and knowledgeable mechanics. Pricing is transparent. Never a surprise. Kyle was excellent in listening and relaying all necessary info to the service department. More

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I have encountered many dealerships in my day and Bettennhausen is by far the best dealership around , There service dept is amazing from the writers to the mechanics you will by treated the right w Bettennhausen is by far the best dealership around , There service dept is amazing from the writers to the mechanics you will by treated the right way and get your issues resolved ! More

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Always so easy to deal with Jamie. I've bought several cars from her and its always a straightforward quick process. There's no pressure and the paperwork is always ready to go. I c I've bought several cars from her and its always a straightforward quick process. There's no pressure and the paperwork is always ready to go. I can't recommend her and this dealership high enough. More

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My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me understand, what going on with my vehicle. The first time I picked my Jeep up I didn't make it down the street something was wrong with my Jeep the light was on, the gas cap too and it was hesitating to move, So I took my Jeep back had paid move different diagnosis that evening, but bragged about giving me loaner. I spent over $1984.57 and still couldn't give us the right diagnosis. Over the last 3 years, We have spent over $7000 with this Jeep Company on service not getting the correct answer to be treated unfairly is terrible. Then say come back later and pay 1500 for the engine mounts. I don't have faith or trust in this service department. Consultants Candace Kostial 6567 communication is horrible. More

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Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More

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