Tristen Trotter
Tristen Trotter at Zeigler Chevrolet

Tristen Trotter

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Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

3.7
9 Reviews
3.7

9 Reviews

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9 Reviews of Tristen Trotter

June 13, 2024

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Employee Rating

DO NOT DO BUSINESS WITH THIS DEALERSHIP! I purchased a brand new Silverado with a mouse chewed wiring harness for the wiper fluid. After contacting them I was told they would not fix it or More

by ajcwik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Horton, Ken Montijo

Jun 13, 2024

Zeigler Chevrolet responded

Hello, We deeply apologize for your inconvenience. Please feel free to reach out to our customer relations team at 630-349-5300

Jun 13, 2024

ajcwik responded

I did reach out your customer relations team. At that point I was told that I was lying and it happened at my property. It didn’t work from day one. You’re trying to save face in public but when I call you I’m told I’ll have to pay for the repair. You sold it to me not working, then accused me of it being my fault. Your customer relations team is terrible. Zeigler Chevrolet of Schaumburg gives a bad name to the brand. You could have made this right. You should have made this right. Instead you alienated a customer that just purchased a $65,000 truck.

June 08, 2024

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Terrible experience,worst service ever. Never would recommend anyone to them. Very unprofessional and shady. More

by Steve B
Recommend Dealer
No
Jun 11, 2024

Zeigler Chevrolet responded

Hello Steve, Could you please give us a call back. We are confused on what happened because we provided you with everything you have requested, and went above and beyond your requests. We pride ourselves on top service, and we apologize that you did not feel that way during your visit with us.

May 01, 2024

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Employee Rating

Friendly, day of sale went well, questions were answered as needed, prompt. Nice sales room. More

by kimmbutt
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Odeh

May 10, 2024

Zeigler Chevrolet responded

Thank you so much for the wonderful review! We are so happy you had a 5 star experience with us!

April 27, 2024

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Employee Rating

My salesman did a phenomenal job. When I am in the market for my next vehicle. I would come back. More

by Lajarvisw2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2024

Zeigler Chevrolet responded

Thank you so much! We look forward to servicing your vehicle in the future!

March 26, 2024

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Employee Rating

Excellent care took car of financing and made the process simple. Great experience this is my second car I’ve purchased from them More

by RKUBITSCHEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Montijo

Apr 11, 2024

Zeigler Chevrolet responded

Thank you so much for your amazing review!

January 21, 2024

Dealership Rating
Employee Rating

Cleanliness of my new vehicle on delivery was Not acceptable. Had some scratches "fixed" by dealership at a 2nd visit, which resulted in worse paint damage. Still waiting to see how this will be reso More

by giff1099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nestor Ponciano, Sam Odeh

Jan 23, 2024

Zeigler Chevrolet responded

I deeply apologize for any inconvenience. We do want to make this right. We do outsource our detailing company, and informed them about the issue. We look forward to helping resolve the ongoing issues.

January 17, 2024

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Zeigler is a really great dealership second time going there I bought a H3 Hummer years ago and received excellent service and respect from staff. Just as now still great service and respectful staff Than More

by rachalandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Zeigler Chevrolet responded

We are so happy that you chose Zeigler for your new vehicle purchase! Thank you so much for your business! We look forward to servicing your vehicle in the future!

November 08, 2023

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Employee Rating

Very nice staff quick and efficient. Good deals on the website. Have to go back on a recall item More

by larry@thewinecellaronline.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman, Rich Garland, Darius Shams, Sam Odeh, Ken Montijo, Lindsay Latsko , Tony Delazio, Jim Dimas, Bill Protas

Nov 15, 2023

Zeigler Chevrolet responded

Thank you so much for leaving the wonderful review! We are so happy that our team could help you out! We look forward to seeing you again shortly

October 04, 2023

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Employee Rating

You purchase a vehicle rain gets in and say no warranty is covered so what really covers if you never seen in writing what a upgraded warranty for the vechile. Travel a whole 1hr 15min from Chicago to just More

by cfmoreno2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2023

Zeigler Chevrolet responded

We deeply apologize for any inconvenience! We want to further understand the issue. Please give our customer relations director a call at 630-349-5300

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