Tristen Brannon | Page 8

Good service excellent service tech excellent service writer clean no waiting very welcoming called when ready writer clean no waiting very welcoming called when ready More

by RICHARDNICHOLS1963 Verified Customer Verified Customer

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Tristan was so accommodating and helpful. The repair was not 100% at the time of departure. Tristian stepped in and took care of the repair being corrected. Thanks The repair was not 100% at the time of departure. Tristian stepped in and took care of the repair being corrected. Thanks More

by CORNELIUS_GREEN Verified Customer Verified Customer

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They were able to get vehicle in for a state inspection with zero notice. I had a lot of stuff going on and I needed help. Thanks. with zero notice. I had a lot of stuff going on and I needed help. Thanks. More

by janddlynch Verified Customer Verified Customer

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Totally awesome Service every single time! My go to for over 10 years now! Both buying and service! My go to for over 10 years now! Both buying and service! More

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It took two days to complete a simple inspection and oil change. I had to meet with the sales manager to get answers and movement with my vehicle change. I had to meet with the sales manager to get answers and movement with my vehicle More

by TNMGCLLC Verified Customer Verified Customer

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Everyone at Bowditch Ford has been very helpful to me. From the Sales Department all the way to the Service Department. Very kind patient and informative whether I was purchasing my vehicle's or having th From the Sales Department all the way to the Service Department. Very kind patient and informative whether I was purchasing my vehicle's or having them repaired. The answered all my questions and always did a fine job. More

by sappmary28 Verified Customer Verified Customer

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Great service! Bowditch did a great job in 2025 to honor my warranty and great drop off service! Bowditch did a great job in 2025 to honor my warranty and great drop off service! More

by NC Verified Customer Verified Customer

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Bowditch Ford is a very good dealership. I have nothing but good things to report. Tristen, my service agent, was very professional and provided excellent customer service. I made it a point I have nothing but good things to report. Tristen, my service agent, was very professional and provided excellent customer service. I made it a point to observe employees as they interacted with each other or with customers and they all seemed to be happy and enjoyed their jobs. More

by tkeithley Verified Customer Verified Customer

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I was met with a warm morning greeting. My wait time was normal. I was kept informed. My wait time was normal. I was kept informed. More

by greeneann70 Verified Customer Verified Customer

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Very disappointed in my recent service visit. Dropped of the truck when told to, but no real appointment. It took five days before the truck was even looked at. Problems reported were a leak i Dropped of the truck when told to, but no real appointment. It took five days before the truck was even looked at. Problems reported were a leak in the cabin from two locations in the roof, turn signal not auto-canceling and rear view camera intermittently not working. No communication from the service department during the entire time. I called multiple times to inquire about the status. Last time I called, was told the truck was ready and they didn't find anything wrong. I asked why he didn't call and he said he called and left a message. I had no missed calls or messages. When I arrived, he explained that they couldn't find the leak. I asked about the turn signal and rear view camera and he had forgotten about those two items. He said they tested fine but nothing about those was on the service report. He told me to bring the truck back when it's raining and the leak is actually happening. I brought the truck back to Bowditch on Monday during heavy rain and a significant leak in the roof. He said they didn't have time to look at it. I went to a different Ford dealership and made an appointment. They also said there was an active recall for the rear view camera. Bowditch didn't mention anything about this. I won't be returning to Bowditch service department and will drive twice the distance to a better service department. More

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