Tristen Brannon | Page 17

This is the worst service center I have ever been to. One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full servi One time, the gave me my truck back with my keys and the keys for SOMEONE ELSE’S vehicle in the cup holder. More recently, I went in for a full service, after which they lost two screws to my oil pan splash guard. I only noticed this when I felt something dragging and looked under my truck to find the splash guard dragging. When I returned to the service center for this two minute problem (of their creation) it took them over twenty minutes to look at the truck, at which point they informed me they didn’t have the parts needed, removed my splash guard, and told me to come back…ALL without giving me a single apology. THEN, when I was ten minutes away from the service center they called me because THEY had left a dealers plate in my truck on the passenger seat and asked me to return, instead of waiting for me to come back the next day when they were going to fix my splash guard problem. Hands down, the worst service and customer support I have ever received from ANY customer service agency. Truly terrible not to mention expensive. Would not recommend More

by AARONHOFF10 Verified Customer Verified Customer

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Great communication from the service department as well as the young lady that accepted my payment for service! as the young lady that accepted my payment for service! More

by MADOZIER Verified Customer Verified Customer

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Appreciate Tristan getting me in the same day to service my car. Thank you alot my car. Thank you alot More

by jstephens0021 Verified Customer Verified Customer

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Told me the state inspection wouldn't pass because of a nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted r nail in the sidewall. No nail when vehicle left my possession, got a low pressure warning about an hour after they got the vehicle. They accepted responsibility once that was pointed out. Damaged wheel while replacing tire, replaced wheel as well. I was forced to buy a new tire for the other side for uniformity - requested for it to be done at same time, didn't happen, had to come back two days later. More

by NONE25 Verified Customer Verified Customer

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Problem was diagnosed in properly repaired and so far the brakes seem to be working well and the customer service was average brakes seem to be working well and the customer service was average More

by Tyght41161 Verified Customer Verified Customer

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They were very attentive to my warranty issue even though I didn't purchase my vehicle there. I didn't purchase my vehicle there. More

by DEAN.WHITEHEAD Verified Customer Verified Customer

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My service writer Tristan and the entire staff did a great job assisting me with my wife Mustang. She is very happy with the results which means we all are happy! I have dealt with Tristan for my servic great job assisting me with my wife Mustang. She is very happy with the results which means we all are happy! I have dealt with Tristan for my service needs on several different occasions and I trust him, that’s what matters to me. K. Ward More

by LOWWARD Verified Customer Verified Customer

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I was able to book an appointment on line for first appointment , booked at 11pm! Tristian our service manager was very prompt and kept me well informed. Service was completed quickly and professional appointment , booked at 11pm! Tristian our service manager was very prompt and kept me well informed. Service was completed quickly and professionally More

by bwall0207 Verified Customer Verified Customer

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I have had car in several times and they fix the problem. It takes too many days to get car back or I would take it more often It takes too many days to get car back or I would take it more often More

by NONE25 Verified Customer Verified Customer

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Tristen Brannon is a great Service Advisor. He always handles my issues quickly and is super accommodating. I wouldn’t take my car anywhere else. He always handles my issues quickly and is super accommodating. I wouldn’t take my car anywhere else. More

by turksturf Verified Customer Verified Customer

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