Tristan Thomas
Tristan Thomas at Handy Toyota
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Tristan Thomas

Used Car Sales Consultant

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
22 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

Languages Spoken

English English

Employee Video

4.8

22 Reviews

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22 Reviews of Tristan Thomas

December 16, 2023

Dealership Rating
Employee Rating

I asked to have my truck returned by 12pm . Kept calling no return call. I finally got a call at 3pm it was ready. I got a long list of problems . They said the muffler was bad. When I brought More

by mat52442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Barbagallo, Jason Laflam, Chad Paquette , Frank Marshall

Dec 27, 2023

Handy Toyota responded

We are sorry to hear about this experience at our dealership. Feedback like this allows us to improve our service in the future. Communication is key and very important to us. Please give our Customer Relations Manager a call at (802) 582-8183 to see if we can resolve this issue. We appreciate your time and your business.

October 19, 2023

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Employee Rating

I like how you just pull right in and they come right to you. Wait time was right what they said it would be. Very friendly staff. Thanks More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Oct 19, 2023

Jason responded

I like how you just pull right in and they come right to you. Wait time was right what they said it would be. Very friendly staff. Thanks

Oct 20, 2023

Handy Toyota responded

Thank you so much for the review, Jason! We appreciate you leaving us one! It's wonderful to hear that you had such a good experience!

June 06, 2023

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Employee Rating

Great people to deal with! They made buying a vehicle an easy process Tristan was great to work with!! I’ll be back for the next vehicle for sure! More

by Cabbott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lambert, Adam Crowley

Jun 07, 2023

Handy Toyota responded

Thank you so much for the kind review! We are so happy to hear that the process was easy!

June 06, 2023

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Employee Rating

Really happy with my purchase of my used 2021 Ford Escape. Tristan met me in the parking lot and got me in the car for a test drive at which point I was hooked. Customer service at its best! Definitel More

by Mmartell13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Sanders

Jun 07, 2023

Handy Toyota responded

Thank you for your kind review! We are so happy to hear that you had such a good experience!

June 01, 2023

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Employee Rating

Our experience with Tristan was a great. He is very knowledgeable and driven for his age! Our experience purchasing the car could have been better. We called before arriving to make sure More

by murgatroydarmsllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2023

Handy Toyota responded

We are sorry for any inconvenience it might have caused by not having the car here, however with these specialty vehicles we have a strict process only because whomever is going to be the end user of that vehicle will not want more miles on it and test driven a bunch of times. I know that Tristan did inform you of our process as well before you were here. We try to lesson that amount of times its driven out on the roads, with debris and salt/rain from roads etc. These are hard to find vehicles we want to protect them as would you appreciate that I am sure. To clear up your comment, the only paperwork that was signed before going to test drive was the agreement to numbers, everything else was done after you had seen and driven in the vehicle. We greatly appreciate your business and hope that we can continue to do business in the future, as we always have a great selection of specialty vehicles here at Handy's.

May 18, 2023

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Employee Rating

Adam, Zach and Nick where amazing to work with. Highly recommend going to handys downtown for your next vehicle. More

by Jason.laflam25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Handy Toyota responded

We appreciate you leaving us a review! Thank you for taking the time to do so!

May 16, 2023

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Employee Rating

Great dealership, very customer focused. Tristian was very helpful in sharing the relevant information required to make our decision on the car! More

by jackturvey8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 17, 2023

Handy Toyota responded

Thank you fro the review! We are happy to hear that Tristan was so helpful!

February 09, 2023

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Employee Rating

Great place to shop for a car. Fair prices and friendly staff. We definitely recommend More

by Joanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lambert

Feb 13, 2023

Handy Toyota responded

Thank you for the review, Joanna! We greatly appreciate you taking the time to leave one!

February 06, 2023

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Employee Rating

Very easy to work with and would totally recommend them to my friends and family More

by Dnewland8667
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Paquette

Feb 07, 2023

Handy Toyota responded

Thanks for the review! We appreciate you taking the time to leave us one!

December 06, 2022

Dealership Rating
Employee Rating

Tristan made my experience very quick and easy getting me into my new Nissan Sentra More

by Melodyives
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2022

Handy Toyota responded

Thank you for leaving a review, Melody! We really appreciate you sharing your experience with us! It's so great to hear that Tristan was able to get you into a new Nissan Sentra!

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