Dealership Experience
1 yr, 1 mo
Industry Experience
1 yr, 1 mo
Languages Spoken
English
17 Reviews
Write a Review17 Reviews of Tristan Colley
November 08, 2024
Tristan at Clement Hyundai was very professional and knowledgeable about trade in values, and was honest about what the best route for someone my age would be for financing. He recommended to refinance knowledgeable about trade in values, and was honest about what the best route for someone my age would be for financing. He recommended to refinance for an even lower payment after 6 months which would help even more. Anyone that is looking at a new or used vehicle, I’d definitely recommend working with Tristan. More
Other Employees Tagged: Ben Robertson
September 19, 2024
Service after the sale is lacking with this dealership. We bought a used Honda Pilot from Clement and they promised this big 100+ point inspection to identify anything that needed replaced. They did replac We bought a used Honda Pilot from Clement and they promised this big 100+ point inspection to identify anything that needed replaced. They did replace the brakes, along with fix what they called a "bad oil leak from front valve cover". Fast forward to just shy of two months after purchase and the alternator is shot. I researched and noticed with the Pilot that a front valve cover leak can sometimes spill onto the alternator and damage it. When my mechanic pulled the alternator to replace it, sure enough, it was completely soaked with oil. He was completely shocked at the amount of oil and that it was missed. I contacted the dealership and they asked me to send them pictures of the alternator. I sent over the drenched alternator and they proceed to tell me there's nothing they could do and that is a used vehicle. It is a used vehicle that you supposedly inspected. Not sure how this can be missed. Very poor customer service. Tristan Colley did a nice job during the sale process. Kevin Ormsbee, I believe, at least tried to make the situation right by presenting pictures of my oil baked alternator to management. Management above him denied it. So, I'm not sure who in management to give the one star rating to. At least that's the story I was given. With this dealership, you never know. We're not talking about salt of the earth people here, after all. My wife wanted the Pilot for its size. I have a long commute and I typically buy Hyundai Elantras for their gas mileage. I buy a new car quite often and Clement will not get any future business from me, over a $300 alternator. Not smart business. Had they made this right, I would have gone to them first for my next car purchase. Buyer beware and steer clear of this place. I promise, you will regret it. More
Other Employees Tagged: Kevin Ormsbee
August 21, 2024
great experience all around, very nice waiting area and the whole staff is very polite. the whole staff is very polite. More
Other Employees Tagged: Alyssa Roybal, Ben Robertson
August 16, 2024
Since the opening of the dealership, Hyundai Clement and their team had demonstrated a genuine caring for us as customers. We brought the car to the first oils change and tire rotation and we were attended their team had demonstrated a genuine caring for us as customers. We brought the car to the first oils change and tire rotation and we were attended by Jon Bylander. He did an amazing job making us feel like home and following up with me while waiting for the service to be completed. The new facilities are also very cool. Kudos to Hyundai Clement More
Other Employees Tagged: Ben Robertson , Dillon Kirkpatrick, Jon Bylander with 5 stars
August 13, 2024
Bought a suv from them tht was suppose to be super clean wouldn't find a nicer one I was told well today I received in rain and noticed wat couldn't be seen when top was dusty and they tried to keep cover wouldn't find a nicer one I was told well today I received in rain and noticed wat couldn't be seen when top was dusty and they tried to keep cover closed tht the sunroof was cracked all the way across the roof not safe by any means or super clean I feel I was tricked and am waiting on dealership to respond if they make rite I will update More