Trey Verba

Audi Elk Grove responded

Mary, thank you for the kind words regarding the service department. We also wanted to address your concern about your purchase in 2023 as it was just a few months after the Knight Group purchased the store. Since that time, we have put an entirely new management team in place to ensure customer experiences reflect not only our standards at Knight, but those of the Audi brand. We would love the opportunity to show you a world class experience on your next purchase if you would be open to giving us another chance. Either way, thank you for providing this feedback and we appreciate your business.