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Trey Prince
Trey Prince at Russell & Smith Honda
Refer Me

Trey Prince

Pre-Owned Manager

Russell & Smith Honda

2900 South Loop W
Houston, TX 77054

Contact Me
4.5
23 Reviews

Speaks:English

Dealership Experience

10 yrs, 3 mos

Industry Experience

11 yrs, 7 mos

4.5

23 Reviews

Write a Review

23 Reviews of Trey Prince

October 16, 2024

Dealership Rating
Employee Rating

Mechanic damaged my car. Alignment and horn. Want to know why he damaged my car. More

by Gggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 04, 2024

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Employee Rating

Alen exclusively provided the best solution for me and my family. Thank you so much! More

by Bruce Carty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran, Karan Patel, Alan Henson, Spencer Williams, Francisco Fuentes, Kevin Le , Sam Nguyen, Daniel Perez, Bruce Carty - Internet Dept. (Lead Management)

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August 01, 2024

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Very clean, people are very friendly and do a great job communicating and explaining any issues More

by michaeljoc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 11, 2024

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Employee Rating

Awesomeness Excellent Amazing Concerned Caring Great customer service Helpful Understanding Knowledgeable Inviting Relaxing Peaceful environment More

by Thank you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boubacar Kouyate, Ryan Birden, Daniel Garcia-Cruz, Francisco Fuentes, Kevin Le , Kenneth Ha, Husain Hasanzada, Michael Hernandez, Henry Reece, Ryan Smith

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June 09, 2024

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Employee Rating

Great group of guys. Very helpful people with an excellent atmosphere. Pay them extra, please. More

by m_spencer1983@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel , Henry Reece, Carlos

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May 22, 2024

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Employee Rating

Terrific sales with Ian and great service with Rocky and other representatives. Will buy from Russel and Smith again. More

by Jslavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel , RJ MELCHOR, Ian Nylander

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April 12, 2024

Dealership Rating
Employee Rating

Friendly approach an fast transaction. Easy to get a deal, seller and financing team very helpful and making everything clear More

by laura_dory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karan Patel, David Ly

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February 29, 2024

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Employee Rating

I was not notified when my car was ready. My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. M More

by Shannon Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 01, 2024

Russell & Smith Honda responded

Shannon, thank you for taking the time to leave us feedback about your experience with us. We are sorry to hear about your recent experience. Our service manager, Bryan Trevino is available to assist you if you would like to discuss your recent experience in more detail. His email is btrevino@russellsmith.com. Thank you for your time, Shannon.

Mar 01, 2024

Shannon Williams responded

I’m going file a complaint with Honda and the CEO of this company

February 10, 2024

Dealership Rating
Employee Rating

Dealer was quick to take care of my car! Would come back again for service More

by frank.marinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2024

Russell & Smith Honda responded

Good morning, Frank. We appreciate your feedback and we look forward to seeing you again. Please don't hesitate to reach out if you need anything else. Have a great day!

January 15, 2024

Dealership Rating
Employee Rating

I always have a good experience on my honda dealer at russel and smith honda on "2900 southloop W houston, TX 77054 USA" the brat service always! Thank you! More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas c tran 995035

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Jan 26, 2024

Russell & Smith Honda responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

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