Trey Pierce

BRAVO ZULU to Service Advisor Trey Pierce for his total professionalism in answering all my questions (and there were a few). Work was done in a timely manner, and at a lower cost than originally quoted. professionalism in answering all my questions (and there were a few). Work was done in a timely manner, and at a lower cost than originally quoted. More

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I took my car in to Freeman Toyota for service and the folks were all very kind, helpful, and attentive. They even asked if I wanted my car washed! (Jaime did a great job and was very friendly!) Every folks were all very kind, helpful, and attentive. They even asked if I wanted my car washed! (Jaime did a great job and was very friendly!) Every time I have ever visited Freeman, for any reason, folks actually appear as though they like working at Freeman, and they act like it, too. Almost every time I arrive, I have been met at the door by some friendly fellow. Each of those friendly fellows has welcomed me, and opened the door for me. Joseph Okoh deserves special mention, he's always friendly and helpful! I've been to quite a few dealerships, in my time - before and after I bought a car from Freeman, all the folks have been really great! My salesmen, James Adu and Sam Scarlett are still very kind. James is so terrific! I am so surprised that he still greets me... He KNOWS I'm going to ask him a question or two! He's always been very willing to help me, though! Thank you, James! The service folks were all so friendly - Trey Piece, Sherry, Crystal, Mallory, Lonnie, and the really nice fellow who did such a nice job of washing my car, Jaime. More

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Trey Pierce has become my “go to” service advisor. He is friendly, knowledgeable and professional. He answers texts promptly and returns calls as soon as he is able. He makes recommendations but ultim He is friendly, knowledgeable and professional. He answers texts promptly and returns calls as soon as he is able. He makes recommendations but ultimately lets me make the decision about what to do without any pressure. My experience with Freeman Toyota’s service department has been positive. They are efficient, performing quality service in a timely manner. More

by SLJACKSON59 Verified Customer Verified Customer

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Trey provided excellent customer service and was professional and very knowledgeable. That’s what Icall 5 star service! professional and very knowledgeable. That’s what Icall 5 star service! More

by Armando Castillo Verified Customer Verified Customer

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I was there for my 10k check up, no issues whatsoever, I than asked about operating my camera I was told I didn’t have them, which I knew that was not ture, I was told that the sales would out in 10 minutes than asked about operating my camera I was told I didn’t have them, which I knew that was not ture, I was told that the sales would out in 10 minutes, my question is does your service department not know about your vehicles? More

by BIGOLEAL57 Verified Customer Verified Customer

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Trey is great. He explained everything and worked with my budget and priorities of what I need to get done . He explained everything and worked with my budget and priorities of what I need to get done . More

by Taty Verified Customer Verified Customer

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Trey was incredibly helpful. He was accommodating and was able to get my car fixed quickly. The dealership was easy to work with and everybody was nice. My car was fixed quickly He was accommodating and was able to get my car fixed quickly. The dealership was easy to work with and everybody was nice. My car was fixed quickly and correctly. More

by ALYSSARBRUNS Verified Customer Verified Customer

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Freeman Toyota has a great service department. They treated me with respect and were warm and friendly. My SUV was treated with a little TLC. Thanks Freeman Toyota!!! They treated me with respect and were warm and friendly. My SUV was treated with a little TLC. Thanks Freeman Toyota!!! More

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This was my first time to take my new Toyota in for a service. When I arrived I had to wait a little and then Trey came out and looked at my car. He was very friendly and looked at my car and told me w service. When I arrived I had to wait a little and then Trey came out and looked at my car. He was very friendly and looked at my car and told me what they would be inspecting. I had not driven the car very much so I decided it really didn't need an oil change. They did check everything else Interior/exterior, under the hood and the fluids and then washed my car for me. The service was great and I was very happy! More

by MANDL22 Verified Customer Verified Customer

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Trey was awesome! He was friendly and professional. He informed my of the cost and process for my repair in advance and kept me informed throughout the process includi He was friendly and professional. He informed my of the cost and process for my repair in advance and kept me informed throughout the process including any changes that occurred along the way. He returned calls and texts promptly. The repair was done quickly and correctly. I will ask for Trey next time I need my vehicle serviced. More

by SLJACKSON59 Verified Customer Verified Customer

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