Tre Preston

They went the extra mile for customer satisfaction. I especially liked Phil's personal approach and Tre was always making himself especially available. Thank you all again and again. I especially liked Phil's personal approach and Tre was always making himself especially available. Thank you all again and again. More

Report | Print

Trey had the best customer service as usual he is very nice and helpful and gets you squared away with ease . nice and helpful and gets you squared away with ease . More

Report | Print

Great Service, Very Courteous, Kind, Very Helpful, Well Mannered, Very Satisfied With Salesman, and No Regrets of Any Kind. Mannered, Very Satisfied With Salesman, and No Regrets of Any Kind. More

Report | Print

Great service. A video was sent showing me exactly what service needed to be done. I was able to approve what was needed without having to call.. A video was sent showing me exactly what service needed to be done. I was able to approve what was needed without having to call.. More

Report | Print

When I visit Werner Hyundai Tre Preston is always very helpful and informative about car service needs and working to make sure guests are pleased with car services. helpful and informative about car service needs and working to make sure guests are pleased with car services. More

Report | Print

Tre Preston is always my advisor, great and knowledgeable young guy. Takes care of me and my needs without any unnecessary issues. Thanks Werner and Thanks Tre! young guy. Takes care of me and my needs without any unnecessary issues. Thanks Werner and Thanks Tre! More

Report | Print

ZERO STARS! Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional, no communication, no returned calls, no call/no show for service, unfulfilled promises. I would stay FAR AWAY FROM HERE for servicing or purchasing a new vehicle. More

Report | Print

Tre’ Preston was very professional and courteous. Work was completed in a reasonable amount of time Work was completed in a reasonable amount of time More

Report | Print

Update- Kyle the director reached out to me and though I was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was originally promised. He stayed in contact the whole the process and even offered a cleaning. Kyle wasn't involved in my original issue or reason for my complaint but took care of the problem and I appreciate his effort. Like many I would give this lot a zero if able. They billed Genesis for recall work performed on my car that was never performed. The communication starting from the General Manager Jeff Golden all the way down to the Servicer Advisors are a joke. I cannot fathom how this business is still running. Also the attitudes from the schedulers are awful. They need to clean house if they want a successful business. Clearly by the reviews in the past 2-3 years the current staff isn’t cutting it. More

Report | Print

This was my first time using this service center for my newly purchased vehicle. I was overly impressed by the service I received. Tre Preston and the team made me feel extremely comfortable with my serv newly purchased vehicle. I was overly impressed by the service I received. Tre Preston and the team made me feel extremely comfortable with my service, explained what was being done and ensured that I was OK with the services offered. I was provided a courtesy ride to and from the location which came quickly and was very convenient. The service center called to let me know when the service added on at the last minute was completed. Thank you Tre and team for your professionalism, level of courtesy, and knowledge of the services performed on my vehicle. I will return. More

Report | Print