Travis Woodyard
Travis Woodyard at Certified Benz & Beemer

Travis Woodyard | Page 3

Parts Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
100 Reviews
4.9

100 Reviews

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100 Reviews of Travis Woodyard

June 04, 2020

Dealership Rating
Employee Rating

Fast, efficient, and friendly. Only thing was the courtesy rental was not equivalent to my vehicle. The rental was a car one would give to the kids/teenagers to drive. Not everything worked, and insi More

by Jordanballers
Recommend Dealer
Yes

Other Employees Tagged: Steve Ede, Morgan McLeod, Collin Moore, Tyson Muse, Rich Roberts

Jun 05, 2020

Certified Benz & Beemer responded

Dear Jordanballers: We appreciate that you took the time to share your feedback with us. We are happy that you appreciated the fast and friendly customer service from our Service Department. We will be sure to share with our management team the comments that you had concerning the loaner vehicle in an attempt to better improve our services. Thanks so much for your patronage and we look forward to helping you again on your next visit.

May 28, 2020

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Employee Rating

Had a great experience at CBB, we had the pleasure of working with Robert. He was able to find me a wonderful selection of cars within budget that match what I wanted as well. He was patient and gave us More

by Mary
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood, Paul Marschall

May 28, 2020

Certified Benz & Beemer responded

Dear Mary: We strive to provide our customers with outstanding service in a friendly, zero pressure environment and appreciate your kind feedback in that regard. We are delighted that Robert was so helpful in getting you both a great vehicle at a great price. Thanks so much for your business and your thoughtful review. Please do not hesitate to let us know when we can ever assist you again in the future.

March 13, 2020

Dealership Rating
Employee Rating

Fantastic service as always! Love the concierge service package I bought with my BMW. Peace of mind and nice to save valuable time off from work. More

by Darlacodling
Recommend Dealer
Yes

Other Employees Tagged: Steve Ede, Morgan McLeod, Collin Moore, Tyson Muse, Rich Roberts, Chris Williams

Mar 14, 2020

Certified Benz & Beemer responded

Dear Darlacodling: We love to hear from our repeat customers! It's great that you appreciate our concierge service too! Thanks so much for your continued support and we look forward to providing you with the same lev el of high service on your next visit.

January 24, 2020

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Employee Rating

I was pleasantly surprised how pleasant and polite everyone was at the dealership was from the receptionist , the sales person , (Berrin) , office manager and the owner. Berrin was exceptional and lis More

by danielmaroney
Recommend Dealer
Yes

Other Employees Tagged: David James , Berrin Bigott, Trevor Gaiser, Nissa Juarez

Jan 27, 2020

Certified Benz & Beemer responded

Dear Daniel: We couldn't be more pleased to hear that everyone you encountered at CBB was pleasant and helpful, especially Berrin. Thanks so much for giving CBB the opportunity to earn your business and we really appreciate your recommendation of our dealership to others. Please do not hesitate to let us know when we can be of assistance to you again.

January 24, 2020

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Employee Rating

Think Again ?..."Not The Most Trusted Dealer in Arizonia." The Car I Purchased a used vehicle that was delivered with Many Serious Safety and service issues,Defects and Items not Addressed or Repa More

by B.P.M.LLC
Recommend Dealer
No

Other Employees Tagged: Jack Schneider , Collin Moore, Tyson Muse, STEVE SERVICE MANAGER.

Feb 20, 2020

Certified Benz & Beemer responded

Dear B.P.M.LLC: I am very disappointed and concerned to read about the many issues that are raised in your review. I wanted to reach out to you but I have been unable to determine who you are. I encourage you to contact me so we can discuss the issues raised in your review so I can personally attempt to assist you. I would greatly appreciate it if you would contact me at your earliest convenience so I can try to help. Sincerely, Jack Schneider, Owner

December 18, 2019

Dealership Rating
Employee Rating

Excellent job by the benz and Beemer service team. They kept us informed about the repair needed and helped us reduce our costs as well. An easy team to work with. More

by pacemanjdv2015
Recommend Dealer
Yes

Other Employees Tagged: Tyson Muse

Dec 19, 2019

Certified Benz & Beemer responded

Dear pacemanjdv2015: We couldn't be more pleased that your shared your feedback regarding our Service Department. It's great that you received 5 Star treatment. Thanks for your support and please let us know when we can help you again. Happy Holidays

November 30, 2019

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Employee Rating

My car wouldn't start and I was stranded. After struggling with insurance for a tow, I called Danny, the incredible salesman from Benz and Beemer, who I purchased 2 cars from and he stepped up and More

by Susan
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Dec 01, 2019

Certified Benz & Beemer responded

Dear Susan: Thank you for your 5 Star review! We are very happy to hear that Danny and the CBB team were able to assist you with your recent car trouble. We are grateful for your patronage and look forward to helping you again in the future.

October 21, 2019

Dealership Rating

''Good To Bad Experience'' No issues with the purchase of the truck, i cant say anything bad about the salesmen he was great! After weeks of driving the engine light popped on a More

by Brad Nelson
Recommend Dealer
No

Other Employees Tagged: Danny Quintana , Mark Demendoza, Tyson Muse

Dec 05, 2019

Certified Benz & Beemer responded

Dear Brad: While we appreciate the positive feedback regarding the sale of the vehicle, we are disappointed to hear about the issues related to your engine light. We do provide a 90 day/3,000 mile drive train and offered a vehicle service contract to extend additional coverage which you declined. We are aware that you brought the vehicle back with 2,000 miles on it with some issues related to the check engine light. After you drove the vehicle an addition approx. 5,000 miles, you brought the vehicle back in about the check engine light and determined that one of injectors was misfiring. At that point, the vehicle had been driven approx. 7,000 since the purchase. Even though this was well beyond the limited warranty period, we still offered to evenly split the cost on the repair of the bad injector which you declined. You do value your patronage and would like to resolve this with you so if you have any questions or wish to discuss this again, please do not hesitate to contact me at the dealership. Sincerely, Jack Schneider, Owner

September 05, 2019

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Employee Rating

Great Experience I recently purchased an auto from CBB, although I live 1750 miles away & the experience could not have been better. Great follow up, quick with answer More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson , Paul Marschall

Sep 05, 2019

Certified Benz & Beemer responded

Dear Russ: Thanks for taking the time to let our customers know about the great car buying experience you had purchasing from out-of-state. We are happy to hear that Jamie was so helpful and went overboard to make sure you were comfortable. We really appreciate that you trusted in CBB and hope to have the pleasure of working with you again.

June 25, 2019

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Employee Rating

BEST AUTO PURCHASE IN MY 50 YEARS OF BUYING AUTOMOBILES When I originally went in to maybe purchase a vehicle at Benz and Beemer I liked the fact the showroom was spotless and so was the inventory. An Incr More

by Michael Alan Headrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Naimul "Que" Sadeque, Mark Miller , Jamie George, Jeff Hallenbeck, Mike Miller, don't know all their names but even the young guys in the service area let you know they were there for you!

Jun 26, 2019

Certified Benz & Beemer responded

Dear Michael: We would love to frame your Headline and your review! Thanks so very much for taking the time to detail your experience. We are delighted that you shared with others about our showroom and our top notch inventory. We really appreciate your compliments on Jeff's outstanding customer service and will be sure to share those with him. We are so grateful for your business and are excited that you are now part of our extended family. Please do not hesitate to let us know if there is anything that we can do for you in the future.

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