Travis Thornton
Service Concierge
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
23 Reviews
Write a Review23 Reviews of Travis Thornton
April 01, 2024
Excellent service John, the sales person was excellent. Everything I wanted on the truck was on it. Everything I wanted on the truck was on it. More
Other Employees Tagged: John Ramirez, Shane Lough
March 16, 2019
My 2nd Visit was Outstanding! I felt that Travis and Seth had my best interests at heart from start to finish. They were informative and intuitive as to what I needed throughout th I felt that Travis and Seth had my best interests at heart from start to finish. They were informative and intuitive as to what I needed throughout the pruchase process of my Ford 2018 Platinum Explorer. Thanks to Travis & Seth my overall experience was outstanding. I will be back again. More
Other Employees Tagged: Jeremy Criscione , Seth Evans, Blake
May 08, 2018
Trading 2 for 1 Salesman Nick Ray was very helpful, loads of inventory to choose from, if they don't have it, it's probable not available. I will be back to shop agai Salesman Nick Ray was very helpful, loads of inventory to choose from, if they don't have it, it's probable not available. I will be back to shop again. More
Other Employees Tagged: Nick Ray , Lee Brewer, Travis (tint) is why I gave Bozard a chance
May 29, 2017
Service Exceptional service, & everyone goes above and beyond. I would recommend Bozard Ford to everyone. They are absolutely right when they say "you are par Exceptional service, & everyone goes above and beyond. I would recommend Bozard Ford to everyone. They are absolutely right when they say "you are part of our family". More
Other Employees Tagged: Rick Dotson
April 21, 2017
First Time Buyer - Fantastic Experience Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test drive a combination of highway and city. After that we talked numbers before meeting Rick and Patrick. Ultimately I was not ready to buy, so I left. I knew it was the car I wanted but I drive close to 300 miles a week, so a Highlander, which is a bit more fuel efficient was also part of my decision. I took a week to work it all out, running numbers, reading reviews, etc. During that time Andy never pressured me and never bombarded me with calls like the sales people at other dealers tend to do. He gave me the space to work it all out. When I was ready I sent an email to Andy and Patrick about the price I was willing to pay for the flagship Explorer. A few days later they met my asking price. Andy also got all of the dealer options I wanted like tints, all weather mats, and mud guards at no extra cost. Financing was hassle free. Rick took care of that. Very smart guy. You could tell he has been doing this for a long time. Got me a respectable deal on the ESP for maintenance and parts. So for the next 100K miles I don't have to pay for anything outside of dents, tires and battery. Ultimately, I'm extremely happy with the Explorer. Bozard's service was excellent. More
Other Employees Tagged: Billy (BadBoyBil) Arndt, Patrick Robertson, Philip "PJ" Sanders , Frank Butt, Rick Dotson, Andy Harris
December 05, 2015
Bozard ROCKS! I traded in my Ford fusion which I purchased from Bozard, it was a great car but was ready for something new. I was able to upgrade to a Lincoln MKZ f I traded in my Ford fusion which I purchased from Bozard, it was a great car but was ready for something new. I was able to upgrade to a Lincoln MKZ for near the same price! Everybody was very helpful and made me feel like a friend. Frank (salesman) was great I told him what I could afford and he made it work. Matt Tudor was also very helpful and helped me get rebates i didn't know existed such as student discounts. AJ Miller in Finance was very laid back, quick, and funny only took about 8 minutes for all paper work. Travis Thornton (Tint tech.) was amazing, the car looked great already and tint made it look that much better he did a terrific job! Thanks Bozard you rock More
Other Employees Tagged: Frank Serverius, Tanya Tomanek, Matt Tudor
October 27, 2015
GREAT PEOPLE DOING GREAT WORK Every experience we have had with Bozard Ford always reflects back to the great people that work there. Billy in accessories is a perfect example, he Every experience we have had with Bozard Ford always reflects back to the great people that work there. Billy in accessories is a perfect example, he is very kind and professional. Those that work for him as Travis have the same work ethic. They ensure that their work is perfect and that when you leave you know you received the BEST PRICE, BEST SERVICE AND THE BEST CUSTOMER SERVICE. More
Other Employees Tagged: Billy (BadBoyBil) Arndt
October 16, 2015
Bozard is the best!!! This is my second vehicle purchase with Bozard and I am elated to say the least!!! I love my F-150 Supercrew!!! Bozard excels in customer service. T This is my second vehicle purchase with Bozard and I am elated to say the least!!! I love my F-150 Supercrew!!! Bozard excels in customer service. The customer is put first always. I send all my friends and family there and they too loved it. I can't thank the guys enough. Stephen (sales), AJ (finance), Billy (service) and Travis (tint tech) treated me like family. Thank you all and keep up the great work!!! More
Other Employees Tagged: Tom Krell , A J Miller, Stephen Purdy
September 29, 2015
Exceptional Service Department!!!!!!! I took my 2015 Mustang in for service & it ran as smooth as silk. They addressed all the issues that my vehicle was in for & corrected all of them (in I took my 2015 Mustang in for service & it ran as smooth as silk. They addressed all the issues that my vehicle was in for & corrected all of them (in a timely matter). While they had my car they provided me with a loaner vehicle which made the whole process even easier. Crystal G. (my service advisor) & all the techs that worked on it were FANTASTIC!! Dropping the car off & picking it up went off without a hitch. I HIGHLY RECOMMEND this service department to anyone looking for a place to have work done to their vehicle. If you go here you will be EXTREMELY SATISFIED!!! More
Other Employees Tagged: Crystal Garrison, Colby Clarke, Jeremy Criscione , Barry Benjamin, George Clark, Jesse Scheff, Russell Wright
June 13, 2015
Best Dealership on the Planet!!!!!!!!!!!!!! Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best c Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best customer service people. They do not make you feel you are just another number or just a customer. They make you feel as if you are family... We have never enjoyed buying a car until we went to Bozard... no pressure just had a blast looking and test driving...Not only did we buy one car but went back 3 months later and bought another..To us there is no another company that even comes close to how everyone treats you there... Ford itself should know this that Bozard can survive without Ford but Ford could never survive without Bozard. BOZARD IS Ford.....All we have to say to all the companies out there you should all go to Bozard to find out how to deliver a great customer experience....We really do love everyone at Bozard and you have got customers for life with us.........Thankyou to everyone....Chris and Katherine More
Other Employees Tagged: Jeff King, Tom Krell, Jim Duran, Alex Vecerkovic, Marcia Nelson, Jeff Sparks, Ed Roberts, Crystal Garrison, Angela McManaman, Bo Bozard, Letti Bozard, Billy (BadBoyBil) Arndt, Mike Pennington, Dave Shutts, Trent Anderson , Colby Clarke, John Fillare, Andrew Goodman, Igor Korzachenko, Megan Press, Art Rutcha, Kevin Stowe, Curtis Weatherford, Kevin Chafe, Adam Ciarmella, Bob Henning, Christian Mangefrieda, William Steele, Christopher Wilson, Pam Austin, Jeff Young, Dawn McStine, John Douglas, Piper Bueno, Patrick Robertson, Sharyl Brewer, Jeremy Criscione, Mike Tudor, Stewart Durden, Christopher Hicks, Jayson Davis, Samantha O'Malley , David Arnold, Taylor Ashworth, Barry Benjamin, Charlotte Bonner, Kevin Bressler, Jean Breval, Lee Brewer, Chase Burnett, Mark Byrne, George Clark, Michelle Combs, Luis Crespo, Keith Darcy , Jordan Davis, Nathan Dippy, Rick Dotson, Jeff Eason, Brian Edenfield, Shawn Eodice, Kristina Fenech, Shannon Fletcher, Jillian Fulwider, Carlos Gibbs, Bob Hewit, Jeremy Homar, Michael Homar, Maurice Hunter , Dane Johnson, David Lang , Luis Lopes, Alvin Masters, Greg McDonald, A J Miller, Mazie Mitchel, David Moheng, John Moon, Wendy Morgan , Kevin Noble, Eric Peloquin, Kerrin Pennington, Antoine Perkins , Buddy Price, Stephen Purdy, Tom Reinard, Cory Rossmiller, Henry Rowe, Paul Ryan, Ashleigh Savitch, William Saylor, Ken Schaffner, Jesse Scheff, Frank Serverius, Harold Shaffer, Andy Sharp, Ronnie Shierling, Babbie Shutts, David Siekierski, Jessica Sierecki, Nancy Simcoe, Tanya Tomanek, Matt Tudor, Russell Wright