Travis Sunday

Jason as always very thorough! Great people to work with! Will definitely be back again! Great people to work with! Will definitely be back again! More

by jwadej_8 Verified Customer Verified Customer

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Ryan Torres was very personable and knowledgeable. He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used He assisted us with our trade in and the purchase of two vehicles. We enjoyed working with him. We did have a problem with the price of the used vehicle we traded for. The first day with looked at it Ryan said it was a little over $28,000. But the next day we looked and decided to purchase he said he did not know the price, but we expected to get the $28,000 price but finance had set the price at over $29,000. Gary went so fast getting our signatures he did not review the sales sheet. We should have asked but he was going so fast we signed and left. Then we realized that the price was $1,000 more than expected. We got finance services from Toyota at 4.75 interest rate with the Hylander. But without Gary reviewing the finance sheet we ended up with financing with another company Wells Fargo with the interest rate of 7.14. Had Gary reviewed the sales sheet and explained that to us, we would have never agreed with that interest rate. That is extremely high, and we would have never made the trade. But as it is we signed everything and brought the used Rav-4 home. We like it but now we are having to try to find someone else to finance it at a lower rate. Gary needs to slow down and explain all the paperwork to the customer rather than trying to go so fast that we were stunned afterwards. Also, when a price is quoted, that is the price that should have been given to us. We like the car, will keep it and get it paid off as soon as possible. We were satisfied with Ryan Torres, but not with the higher price than quoted and the lack of customer service by Gary. More

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Love the service crew, they are always friendly and I can get in quickly for service . get in quickly for service . More

by LIZMCGREGOR2135 Verified Customer Verified Customer

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I had a smooth purchase of my 25 4runner. John Timmons I can't thank enough he was professional and knowledgeable of everything Toyota. I have purchased there before and will again John is a John Timmons I can't thank enough he was professional and knowledgeable of everything Toyota. I have purchased there before and will again John is a great person to deal with. Thank you, John and the whole team, at Four Stars Toyota More

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Everything went great! You have a nice waiting room! Thank you for the good service! You have a nice waiting room! Thank you for the good service! More

by mjrj4 Verified Customer Verified Customer

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Sunny went above and beyond meeting my needs and expectations. She was able to provide me with many choices and zeroed in on the perfect fit for my want, needs and budget. Sunny is absolutely the be expectations. She was able to provide me with many choices and zeroed in on the perfect fit for my want, needs and budget. Sunny is absolutely the best asset you have and is also a super customer advocate. Toyota’s service department sold me in the location and Sunny just made the entire Toyota experience one to always be my first choice for buying and service. The entire process was quick and easy. Bro bc a disabled veteran sometimes car buying can be challenging with my special needs. Sunny met and exceeded on all point. The sales magnet was easy to work with and allowed me to negotiate without shame. Thee entire process was seamless and easy. Every staff member was kind, courteous and conscientious of my special needs. This Altus location is head and shoulders above their competition and deserves the four star rating! Thanks for the most pleasurable car buying experience ever. More

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Wonderful and warm service. , Treated like family Makes me want to tell everyone and I do. Thank you! , Treated like family Makes me want to tell everyone and I do. Thank you! More

by be42na62 Verified Customer Verified Customer

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i finally got what i wanted last year a silver SR5 yea made a good deal made a good deal More

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Very good experience had no complaints they got me in and out at a timely manner out at a timely manner More

by WILLIEWONKA02345 Verified Customer Verified Customer

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Always polite. Always fast. Always caring every time we ever have an appointment. Thank you. Always fast. Always caring every time we ever have an appointment. Thank you. More

by SRSWRIGHT67 Verified Customer Verified Customer

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