Travis Sapp
Travis Sapp at Ken Ganley Kia Clarksburg

Travis Sapp

General Sales Manager

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Travis Sapp

September 20, 2024

Dealership Rating
Employee Rating

Great customer service. Made sure we were satisfied with the vehicle we were purchasing. Awesome More

by astottlemyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tayler Watson

Sep 22, 2024

Ken Ganley Kia Clarksburg responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Dealership Rating
Employee Rating

Told them what car I was interested in. They had it ready for my test drive. Paid money down to hold it. Came back and bought it. I live Ken Ganley Kia! More

by sharonabilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Jordan Miller, Fred Showalter , BRANDON EIB

Aug 31, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! We hope to see you soon!

August 10, 2024

Dealership Rating
Employee Rating

This is the second vehicle that I have leased from Ken Ganley Clarksburg and every time the process has been seamless and so easy. They have matched every deal I’ve been offered, as well. A special thank More

by hyates1525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez

Aug 12, 2024

Ken Ganley Kia Clarksburg responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Dealership Rating
Employee Rating

Sales manager doesn’t live up to promises Michele thanks for taking the survey just wanted to let know that the deal you had made with my managers for the two free oil changes they can’t honor now b More

by lmherring
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 02, 2024

Ken Ganley Kia Clarksburg responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 31, 2024

Dealership Rating
Employee Rating

The entire process of selling my car and getting a new car has been seamless. Eddie listened to what I wanted from the beginning and made sure I was happy. He and Travis worked quickly to get me out the d More

by JewelsRN00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit

Aug 01, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Dealership Rating
Employee Rating

Buying our first new car was nowhere near as stressful as it could of been with the help of Shawn Lopez! He helped us into a car we love. He was thorough ensuring we found a vehicle and at a price range we w More

by jenirollins2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez

Jun 16, 2024

Ken Ganley Kia Clarksburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Dealership Rating
Employee Rating

They were great to work with. Very friendly and professional. Draven was helpful when I called the night before. I would recommend my family and friends to come here. More

by terribayles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DRAVEN LACKEY

Jun 09, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! Thanks again for the recommendation, and have an amazing day!

May 17, 2024

Dealership Rating
Employee Rating

Great people and service team for all your needs, they get you in and out quickly More

by mcwilliams.brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Ken Ganley Kia Clarksburg responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2024

Dealership Rating
Employee Rating

Nice dealership, nice waiting area. The prices are on par with other dealerships which is kind of high but that's everywhere More

by jason.morris909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2024

Dealership Rating
Employee Rating

I went to the Ken Ganley Kia dealership to find a new car. Our salesman Shawn Lopez was outstanding!! This was my first time purchasing a car and he helped so much! Definitely would recommend him! More

by annette_26651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez , Sierra Everson

May 15, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

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