Travis Sapp
Travis Sapp at Ken Ganley Kia Clarksburg

Travis Sapp

General Sales Manager

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

4.7
90 Reviews
4.7

90 Reviews

Write a Review

Languages Spoken

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90 Reviews of Travis Sapp

November 21, 2024

Dealership Rating
Employee Rating

Very happy with our purchase and the service we received. Vehicle was ordered remotely and delivered within two days. Even finance was great to deal with at this dealership, which isn’t always the case elsew More

by BSHolt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit

Nov 22, 2024

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Dealership Rating
Employee Rating

Taylor went out of her way to assure that we got the vehicle that we wanted. She was very courteous, very informative and is an asset to Ken Ganley KIA. This is my third KIA and I can honestly say my pr More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TAYLER WATSON

Nov 21, 2024

Ken Ganley Kia Clarksburg responded

Hi Tammy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Dealership Rating
Employee Rating

Greatest salesman and father ever thank you everybody: Isidro, Travis, Shawn, and Craig for everything you did for my car cant fathom how much it means!! More

by Collinbrandon30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Shawn Lopez

Nov 14, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 12, 2024

Dealership Rating
Employee Rating

Shawn did a wonderful job! He’s a great salesman and makes his costumers feel important and valued the whole sale! Greatest salesman I’ve ever experienced!! Travis and Isidro More

by chloeguthrie151
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Shawn Lopez

Nov 14, 2024

Ken Ganley Kia Clarksburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Dealership Rating
Employee Rating

TRUSTWORTHY & Loyalty s__ks. I will never buy another car from you. Will not recommend anyone to purchase from your dealership. You lost your trust in myself and family. More

by Tina
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terrence Hayes was our salesman

Oct 05, 2024

Ken Ganley Kia Clarksburg responded

Hi Tina, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Oct 05, 2024

Tina responded

I would rather talk with the owner

September 20, 2024

Dealership Rating
Employee Rating

Great customer service. Made sure we were satisfied with the vehicle we were purchasing. Awesome More

by astottlemyer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tayler Watson

Sep 22, 2024

Ken Ganley Kia Clarksburg responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Dealership Rating
Employee Rating

Told them what car I was interested in. They had it ready for my test drive. Paid money down to hold it. Came back and bought it. I live Ken Ganley Kia! More

by sharonabilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Jordan Miller, Fred Showalter , BRANDON EIB

Aug 31, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! We hope to see you soon!

August 10, 2024

Dealership Rating
Employee Rating

This is the second vehicle that I have leased from Ken Ganley Clarksburg and every time the process has been seamless and so easy. They have matched every deal I’ve been offered, as well. A special thank More

by hyates1525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez

Aug 12, 2024

Ken Ganley Kia Clarksburg responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Dealership Rating
Employee Rating

Sales manager doesn’t live up to promises Michele thanks for taking the survey just wanted to let know that the deal you had made with my managers for the two free oil changes they can’t honor now b More

by lmherring
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 02, 2024

Ken Ganley Kia Clarksburg responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 31, 2024

Dealership Rating
Employee Rating

The entire process of selling my car and getting a new car has been seamless. Eddie listened to what I wanted from the beginning and made sure I was happy. He and Travis worked quickly to get me out the d More

by JewelsRN00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit

Aug 01, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Clarksburg! Please let us know if there is anything else we can do for you; we are more than happy to help!

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