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Travis Sapp
Travis Sapp at Ken Ganley Kia Clarksburg

Travis Sapp

General Sales Manager

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

4.7
109 Reviews
4.7

109 Reviews

Write a Review

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109 Reviews of Travis Sapp

February 21, 2025

Dealership Rating
Employee Rating

It was a good experience. I didnt wait very long. You do good work. Thanks. More

by Frank Yaneroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 14, 2025

Dealership Rating
Employee Rating

Shawn was great, very informative. I feel like I got the best deal I could. More

by Bowles.thomas96
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez

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Feb 18, 2025

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2025

Dealership Rating
Employee Rating

Eddie was excellent, finance team worked hard for approval. Only thing I have bad to say is they told me they had A car and when I got there it sold More

by Kgutrhrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit

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Feb 18, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you; we appreciate your feedback! We'd like the opportunity to discuss this with you. Please reach out to us at (304) 566-7830 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 07, 2025

Dealership Rating
Employee Rating

Everyone was super nice. Eddie asked what my needs were then matched me with a great car. Everyone was super helpful and answered any questions or concerns I had. I was able More

by rachelann.young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Shawn Lopez, Nicholas Smith, Jordan Miller, Fred Showalter, Eddie Holepit , Nic

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Feb 11, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 07, 2025

Dealership Rating
Employee Rating

I am a single grandmother raising her grandchildren and had to take them with me. I was assisted every step of the way and with my children. I have never felt so respected at a car dealership in my life. More

by jessiroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Shawn Lopez, Nicholas Smith, Jordan Miller, Fred Showalter, Eddie Holepit

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Feb 12, 2025

Ken Ganley Kia Clarksburg responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Clarksburg. We hope you have a great day!

February 01, 2025

Dealership Rating
Employee Rating

Took over 2 hours to do the paperwork and they promise you things and you don't get them. I would never use them again. More

by Staci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Feb 04, 2025

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 01, 2025

Dealership Rating
Employee Rating

The Maintenance department was very professional and helpful. The facilities was very nice while waiting on our vehicle. More

by dlayton1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora

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Feb 06, 2025

Ken Ganley Kia Clarksburg responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Dealership Rating
Employee Rating

Very clean, greetings as soon as we walked in, very good service, caring about customers, good coffee, understanding about people needs More

by johnson593152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit , David in finance,

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Jan 30, 2025

Ken Ganley Kia Clarksburg responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Dealership Rating
Employee Rating

Ihad a wonderful time with the whole place. Great service great people great time in general More

by dennisonbl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isidro Cora, Shawn Lopez, Nicholas Smith, Jordan Miller, Fred Showalter, Eddie Holepit , TYLER NEELY, TAYLER WATSON

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Jan 20, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Dealership Rating
Employee Rating

We had a wonderful experience with Dominic Fenton while trading in our 2021 Sorento for a 2025. Made us feel very comfortable and at ease with the process. More

by emarra1192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DOMINIC FENTON

Report | Print
Dec 30, 2024

Ken Ganley Kia Clarksburg responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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