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Travis Kessler
Travis Kessler at Hill Country Honda

Travis Kessler | Page 10

Express Service Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

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4.8
254 Reviews

Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.

Languages Spoken

English English

4.8

254 Reviews

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254 Reviews of Travis Kessler

October 04, 2023

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Employee Rating

Fast and friendly staff was in and out in less than an hour, would definitely recommend to family and friends to visit HV Honda More

by LAUR.VAL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Aaron Soliz

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Oct 05, 2023

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

October 04, 2023

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Employee Rating

The service that was provided was excellent as always and was completed in a timely manner. More

by LUNAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

Hill Country Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Keith Ward General Manager

October 02, 2023

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Employee Rating

Oilchange dept good. Maintenanceservice dept notsomuch. Treatyou likeyou aredumb and don’t fix the problem. More

by JODEIHCHAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daisy Alfaro, Hunter Christianson, Steve davis

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Oct 02, 2023

Hill Country Honda responded

We appreciate your feedback on our Express Service department, and we're glad to hear you had a positive experience there. However, we're sorry to hear about your less-than-satisfactory experience with our Service department. We value your input and will work on improving our customer service and ensuring that all issues are addressed effectively. Thank you for bringing this to our attention.

October 02, 2023

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I took my car near closing time and they still attended me like I was their first customer. The reps are always kind and helpful More

by SEGUNDO0
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Hill Country Honda responded

We're delighted to hear about your positive experience with our service, even near closing time! Providing excellent customer service is a top priority for us, and we're glad to know that our representatives treated you with kindness and were helpful. Thank you for choosing us, and we look forward to serving you just as well in the future!

October 01, 2023

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Excelente servicio como siempre me siento muy confiado cada vez que checo mi carro en Hill Contry! More

by I-VAN23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

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Oct 02, 2023

Hill Country Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hill Country Honda. Best Regards, Keith Ward General Manager

October 01, 2023

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Going to Hill Country Honda is always a pleasure. I’m treated as a respected customer. They go above and beyond More

by eicats3719
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 02, 2023

Hill Country Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hill Country Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Keith Ward General Manager

October 01, 2023

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Always Professional courteous. Work done without any issues.I highly recommend Hill Country Honda for you service needs. They also work on non Honda vehicles. More

by CONTRERAS_21S
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia , Daisy Alfaro, Chloe Barnard, Hunter Christianson, Ari Imanraharja, Aaron Soliz, Kevin Tran, Keith Ward

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Oct 02, 2023

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 01, 2023

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Great service! !! Very nice customer service. very professional and courtesy. I always take my car to Honda Hill County More

by BERTHA.CASTRO22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Soliz

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Oct 02, 2023

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Bertha, for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

October 01, 2023

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Great customer service and very informative on any vehicle service needed. Would always recommend these guys. More

by JAY.HERRERA1883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Christianson

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Oct 02, 2023

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jay, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

September 30, 2023

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Employee Rating

Like everything except the carwash. They don’t dry the car. Travis is very helpful. More

by MMENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

Hill Country Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

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