Travis Gudknecht

If you're car shopping and have come across David you need look no further. David is straightforward, professional, and made my car buying experience an enjoyable one. He was very responsive throughout t need look no further. David is straightforward, professional, and made my car buying experience an enjoyable one. He was very responsive throughout the process and even after I had made the purchase. I could not recommend working with David (& team) enough. All the other staff I interacted with were similarly friendly and clearly interested in finding the right car for me - not trying to make sure I walked out with something. Never felt pressured and instead felt very comfortable throughout the process. More

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Great customer service, time used wisely all departments, and snack shop is great too. Thanks departments, and snack shop is great too. Thanks More

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I usually do not leave reviews on things but I felt this was necessary here. My wife and I are both new to the area and recently retired. We were in the market for a new Audi to start traveling the southwe was necessary here. My wife and I are both new to the area and recently retired. We were in the market for a new Audi to start traveling the southwest and west coast. So we found a used Q5 with low miles and all the options we wanted. Specifically adaptive cruise control. The only reason this review got 2 stars instead of none was our salesmen Travis who was wonderful and went above and beyond for our sales experience. He was politely and professionally insistent with his calls and follow ups. He made the buying experience easy. So now to the issue. The car was advertised with adaptive cruise control, I Had the cars.com advertisement printed out. When we took it home I realized the next day it did not have it. Called Travis he directed me to a Scott. Scott said he had to talk to a manager. Heard back from a lovely manager named Marianne and told her the issue and that there was a similar model with the adaptive cruise on it. She seemed genuinely concerned and really willing to solve our disappointment in regards to the false advertisement. Never heard back from her I heard she was let go for some reason. Then talked to Scott again and he informed me that I can into that same model which was more mileage than mine. Mind you, this was 2 weeks after I bought mine and they were similarly priced. Scott told me he can do it for a 12,000 difference! My wife and I were at breakfast and told him that was rather insulting. I was told in one of our conversations that yes, I may have a copy of the cars.com advertisement, that there is always a disclaimer about the info may not always be correct. It seems that they are not interested in trying to do a lateral move in a similarly optioned and mileaged model. I would of gave them a few thousand to get in the other model not 12k. What they were telling me is that having my car for 2 weeks and only putting 150 miles in it that it lost 11k in value? False advertising is ethically and legally wrong. I will be contacting the Arizona Attorney General’s office today and filing an official complaint under Arizona's Consumer Fraud Act ARS 44-1521. The AG in Arizona is consumer friendly and has ruled in favor of consumers many times and generously. More

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Good people working there. Great Service Center. Finance is easy to work with. Very clean store. Great Service Center. Finance is easy to work with. Very clean store. More

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Very pleasant experience. Michael, George, and Travis were all wonderful and professional to work with! Will recommend! Michael, George, and Travis were all wonderful and professional to work with! Will recommend! More

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everyone at the dealer was kind, approachable, and easy to talk to. didn’t feel like a classic sleazy sales environment in the slightest. to talk to. didn’t feel like a classic sleazy sales environment in the slightest. More

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My daughter and I had a wonderful experience here at this dealership! Travis, Scott, Mikael, and George are fantastic. We received a great deal financially and were able to select the cars that we wanted wi dealership! Travis, Scott, Mikael, and George are fantastic. We received a great deal financially and were able to select the cars that we wanted with plenty of inventory. We had visited here once before to look at cars, we reached out over the phone, and looked on the Internet, for a week before we purchased, and we were helped every step of the way with no pressure. We left with our new cars, joyful, and no regrets. Every single person we worked with here was respectful, and everything went extremely smooth. All the details were clear and nothing questionable. I highly recommend this dealership and Subaru to anyone shopping for a new car. More

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Traded in our Legacy for an Outback. We opted to wait for a vehicle in transit, Travis was fast to respond to all my texts and always sent delivery status updates. Whole buying process w We opted to wait for a vehicle in transit, Travis was fast to respond to all my texts and always sent delivery status updates. Whole buying process was easy and simple. Been coming to this dealership since they opened this our second car purchase from them. The waiting area and showroom are always clean and have great amenities while you wait for service. More

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Dealership was neat as a pin. Staff was courteous and helpful. Even had two vehicles that were on my search list. Staff was courteous and helpful. Even had two vehicles that were on my search list. More

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Travis was our sales associate at Subaru Superstore of Surprise. We give him a 10/10. He went above and beyond anything we might expect from a new car sales person during the entire special order process Surprise. We give him a 10/10. He went above and beyond anything we might expect from a new car sales person during the entire special order process, right down to picking us up at the airport to take delivery of our new car. Absolutely would recommend Travis and this dealership to friends and family. More

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