Travis Freeman

We have been very impressed with the Service Center at Spitzer. From the cashiers, the office personnel to the mechanics, everyone has always been very professional, kind and efficient. After another deal Spitzer. From the cashiers, the office personnel to the mechanics, everyone has always been very professional, kind and efficient. After another dealership had my vehicle for close to a month, and the issue was still not remedied, Spitzer was able to finally diagnose the problem and fix it. We’re very pleased we found them. More

by AngelaH Verified Customer Verified Customer

Report | Print

It is hard to make an initial appointment. After that things were good. The area was clean and everyone was very professional and friendly. I was disappointed sort of that the issue I reporte After that things were good. The area was clean and everyone was very professional and friendly. I was disappointed sort of that the issue I reported could not be replicated but the car is riding fine now. No more wobbling of the front end on acceleration for now. I hope it doesn't come back. More

by harlesciar Verified Customer Verified Customer

Report | Print

It's very nice and clean everybody was nice and helpful. The restroom were clean. The restroom were clean. More

by gregbrooks1957 Verified Customer Verified Customer

Report | Print

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and address my concerns. Go somewhere else, there fees and higher than most GM dealers and there diagnostic fee does not count towards cost of service which is seen at other GM dealers. More

by CN Verified Customer Verified Customer

Report | Print

I needed service and with short notice Travis got me scheduled and changed my oil and rotated my tires, he also took it upon himself to perform a factory update. scheduled and changed my oil and rotated my tires, he also took it upon himself to perform a factory update. More

by Ggoudreau Verified Customer Verified Customer

Report | Print

Warranty repairs made easy. Great interactions with the service managers. Hopefully this will be the last required time. Great interactions with the service managers. Hopefully this will be the last required time. More

by Abiker21 Verified Customer Verified Customer

Report | Print

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach Verified Customer Verified Customer

Report | Print

The dealership took much too long to complete the repairs. They did not take into account that I was only in town for a week for the repair even though I called daily to express the urgency needed. I repairs. They did not take into account that I was only in town for a week for the repair even though I called daily to express the urgency needed. In the end, I had to make other inconvenient arrangements to get the car and make payment through others since I was away by the time the car repair was done. I was very dissatisfied. More

by jfortlage Verified Customer Verified Customer

Report | Print

Great service! Everyone is very nice and I appreciate all the friendly people working there. Everyone is very nice and I appreciate all the friendly people working there. More

by Bencivengo Verified Customer Verified Customer

Report | Print

Bought a warranty $3600 told blower motor wouldn’t be fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for an appointment 11;00 day prior for a 9am appointment next day . Didn’t touch it till 2hrs they closed day after ,2:30pm … seemed I wasn’t valued or treated with any respect buying a 38k truck . Not one person was decent but the desk ladies that were super nice . Overall I’d never come back . This is second bad run in with them since my last Sierra denali issues More

by Mikesz28520 Verified Customer Verified Customer

Report | Print