Travis Ewen | Page 5

I went in for an oil change and for them to check the car over. My experience was great. The dealership is very clean and the staff is very professional. I was there for about 2 hours, but it was because the over. My experience was great. The dealership is very clean and the staff is very professional. I was there for about 2 hours, but it was because they had to check some other parts of the car. They have a nice section to jump on your laptop and work from there however so that made it easy. More

Report | Print

Great experience with Ray and William at BMW of Sudbury. They made the process, easy and accommodated me with my busy schedule. They made the process, easy and accommodated me with my busy schedule. More

Report | Print

Was able to get me in quickly and provided loaner which was the same as my car. This was important as I needed the room. was the same as my car. This was important as I needed the room. More

Report | Print

I brought the car in for a service and requested a mini detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful o detail Travis asked if I was waiting for the car or coming back. He gave me a time frame for everything so I could make up my mind. Very thoughtful of him. I waited for it and he was spot on about the time. More

Report | Print

Good service with good time management and accountability… thank you all who took care of me … best wishes for great success accountability… thank you all who took care of me … best wishes for great success More

Report | Print

I needed the battery in my fob replaced and since I was driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unf driving by the dealership I decided to stop in and get one from the service department. After popping it open the service guy "informed" me that unfortunately this was not a typical battery and he could switch it out for $20....I own being an idiot and saying yes... so in 10 seconds I had a new battery and I was out $20.. Well the other day the battery the 2nd for needed replacement and I decided to price it out on Amazon... wasn't I surprised when I learned I could get 5 batteries for $6.95! Same battery .. works perfectly.. SO NOT HAPPY...If this dealership rips you off for a $1.00 battery, I can't even imagine how they would rip you off for a pricey repair. No problem going somewhere else.... Lesson learned... enough said! More

Report | Print

My service advisor Eddie Painter was extremely helpful, patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. patient and explained step by step what was going on with my vehicle. I had a fabulous experience with BMW of Sudbury . Great Service Department. More

Report | Print

Spectacular from start to finish. Kept fully informed. Service dept was exceptional. Timely and efficient Kept fully informed. Service dept was exceptional. Timely and efficient More

Report | Print

It's a rip of dealership, they want to charge me $680 just to do the diagnostic. so i decided not to do the service, they charge me $209 just to push the car! just to do the diagnostic. so i decided not to do the service, they charge me $209 just to push the car! More

Report | Print

Great professional service. Thorough inspection, video feedback and reasonable pricing. Impressed by the attention to detail. Thorough inspection, video feedback and reasonable pricing. Impressed by the attention to detail. More

Report | Print