Travis Cole

Matthew is a great communicator. He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to det He checked in with me regularly about the car and what repairs were needed and when it would be finished. I am very grateful for his attention to detail. More

by VJMAPPRAISALS Verified Customer Verified Customer

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I had a fantastic experience at Niello Volkswagen! Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made su Travis Cole and Brandon were incredibly friendly and informative throughout the process. They took the time to answer all of my questions and made sure I felt comfortable with everything. As always, Niello Volkswagen does an excellent job with customer service and car maintenance. While some services can be costly, I’ve always found them to be fair and transparent. It's clear they value their customers. I highly recommend Niello Volkswagen to anyone in Sacramento looking for reliable and trustworthy service! More

by ewagshul Verified Customer Verified Customer

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Service was great and timely. I appreciate Travis’ attention to the needed repairs. Thank you. I appreciate Travis’ attention to the needed repairs. Thank you. More

by JOANC122 Verified Customer Verified Customer

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Had my car towed in for repair / service. The quoted price and the estimation of how long the service would take was reasonable. The quoted price and the estimation of how long the service would take was reasonable. More

by adnerb0 Verified Customer Verified Customer

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I have been very pleased with my experience at Niello Volkswagen thus far. I found them easy to work with during sales, and the service staff have been responsive, friendly and knowledgeable. Volkswagen thus far. I found them easy to work with during sales, and the service staff have been responsive, friendly and knowledgeable. More

by KLUNK.GUS Verified Customer Verified Customer

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Recall work was performed and they also addressed my peeling steering wheel under warranty. It was also really helpful that a loaner was provided to me when my car was in there for a couple of days. peeling steering wheel under warranty. It was also really helpful that a loaner was provided to me when my car was in there for a couple of days. More

by anthonyku717 Verified Customer Verified Customer

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They are always so helpful and kind when bringing in our cars. Clean and nice. cars. Clean and nice. More

by harada.stephanie Verified Customer Verified Customer

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good communication from the service team, and wonderful experience with both the sales and service team. Would recommend to others. experience with both the sales and service team. Would recommend to others. More

by nabarjun Verified Customer Verified Customer

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The service at the Sacramento neillo Volkswagen was outstanding. I just wish there were more dealers available closer to Folsom outstanding. I just wish there were more dealers available closer to Folsom More

by BSETTLEMOIR Verified Customer Verified Customer

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The VW dealership is really awesome! They treat you like family and are extremely friendly and knowledgeable! I had the absolute pleasure working with Travis. He cares about the customer They treat you like family and are extremely friendly and knowledgeable! I had the absolute pleasure working with Travis. He cares about the customer and is transparent. More

by jihannoyes Verified Customer Verified Customer

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