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Travis Cobbs
Travis Cobbs at Advantage Toyota Valley Stream

Travis Cobbs

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.3
367 Reviews
4.3

367 Reviews

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367 Reviews of Travis Cobbs

December 28, 2025

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Employee Rating

HI , Gemts ; service is done properly but time almost 3hrs for service which unbelievable . time of service to be considered .fully understand for the holidays and weather conditions . B.R More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelina Parag

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Dec 29, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, Mahmoud. We're glad to hear that your service was completed properly, and we appreciate your understanding regarding the holiday and weather conditions. Your comments about the wait time are valuable and help us better understand our customers' experiences.

December 09, 2025

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The was done on time and Akinm was able to explained every necessary thing to be done in my car ! Thank you 🙏🏽 More

by Mary Adeleke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Akin Dixon

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Dec 11, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience, Mary. We're delighted to hear that your service was completed on time and that Akinm was able to clearly explain everything about your vehicle. Your kind words are truly appreciated!

December 08, 2025

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Employee Rating

Travis is one of hhe best advisors. My only complaint about the service was after waiting 3 hours for an oil change and inspection, they did not wipe off ghe crayon markings on my winds More

by peterskee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, William Baumgardner, Celine Zollinger

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Dec 10, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for recognizing Travis's efforts. We appreciate your patience during your visit and understand how the crayon markings on your windshield could be an inconvenience. Your input helps us continue to improve the experience for all our customers.

November 23, 2025

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Employee Rating

This dealer is convenient but not forthcoming in their price one must do their research before dealing with them More

by perzeepeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shermica Malcolm

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Nov 24, 2025

Advantage Toyota Valley Stream responded

We appreciate your perspective on pricing transparency and understand how important it is to feel fully informed during the car-buying process. Your insights help us better understand our customers’ expectations.

November 06, 2025

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Great service Travis was a great help. Customer service is execellent. Keep doing what you are doing More

by janjay64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and kind words about Travis and our team. It's wonderful to hear that our commitment to excellent customer service made a difference during your visit. Your feedback means a lot to us!

October 16, 2025

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This dealership is very organized and very professional. Everything was explained on how the process works. I am very pleased. More

by MIKE67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for recognizing our team's organization and professionalism. We're glad to hear that the process was clearly explained and that you left feeling pleased. Your feedback is truly appreciated.

September 22, 2025

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Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger

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Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!

September 20, 2025

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The service department always takes the time to explain everything they’re doing with my car. My service representative, James, makes sure I fully understand what’s being done—he’s very patient and answers More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shermica Malcolm, Michael Sealys, Celine Zollinger , James Service Department, Ms Gipson Finance Department

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Sep 22, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We're glad to hear James and the rest of the Advantage Toyota team consistently provide clear communication and make you feel like part of the family. It’s always great to know you leave with a positive experience!

September 15, 2025

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Waited 4 hours for a simple oil change—unacceptable service for something promised in under 1 hour. More

by nayemiftekhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 17, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and bringing this to our attention. Experiencing such a long wait for an oil change is understandably frustrating, especially when expectations are not met. Your experience is important to us, and your comments will be shared with our team to help us improve.

August 22, 2025

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Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, William Baumgardner, Akin Dixon

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Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

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