Tracy Schultz

I don't remember who I dealt with at Kenny Ross Subaru that last time I was there. I most likely will not be returning there for any future services or purchases. What upsets me is the selling of my per that last time I was there. I most likely will not be returning there for any future services or purchases. What upsets me is the selling of my personal data & service history to CarFax. I did not authorize any such sharing of my transactional history with CarFax. In addition, I am not being compensated by Kenny Ross Subaru or CarFax for my transactional history. It is simply wrong that I am being harassed by CarFax via emails & advertisements because Kenny Ross Subaru found a way to make a quick buck at my expense. More

by MBY59 Verified Customer Verified Customer

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I wish there wasn’t a minimum amount of words you have to do for this but it’s always great service. do for this but it’s always great service. More

by GROOT Verified Customer Verified Customer

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They were very kind and courteous to my needs. Brian was very helpful in getting my problem resolved. Brian was very helpful in getting my problem resolved. More

by CHARLENETB Verified Customer Verified Customer

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Brian is great at answering all my question in regards to what is needed currently and what will need serviced in the future. They also provided a loaner vehicle which is very much appreciated. what is needed currently and what will need serviced in the future. They also provided a loaner vehicle which is very much appreciated. More

by OTG13 Verified Customer Verified Customer

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It’s was great everyone is really nice they got me in and out and explained everything along the way out and explained everything along the way More

by ROLLINS.CHANALE Verified Customer Verified Customer

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We recently purchased a 2024 Subaru Ascent from Kenny Ross Subaru. This is the fourth Subaru we purchased from Kenny Ross Subaru or its predecessor. Ross Subaru. This is the fourth Subaru we purchased from Kenny Ross Subaru or its predecessor. More

by JBALAVAGE Verified Customer Verified Customer

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I would recommend Kenny Ross Subaru to anyone looking to purchase a vehicle. We always get great maintenance service done there. We can’t thank Howard Boughter and Tracy Schultz for going above and beyond purchase a vehicle. We always get great maintenance service done there. We can’t thank Howard Boughter and Tracy Schultz for going above and beyond in doing a great job for us on our recent visit to Subaru. More

by Roundtree1059 Verified Customer Verified Customer

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Purchased a 2011 Jeep wrangler in March of 2024. Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross beca Had problems from the start. Purchase agreement and especially GAP insurance! Drove the Jeep for (two weeks) and then took it back to Kenny Ross because we were having issues with the (BRAKES)! Absolutely no communication from Kenny Ross. I had to call in a (MONTH) later to find out that they were putting a transmission in the Jeep. Kenny Ross tried to deliver the jeep (THREE) times over the next several months but when we test drove it a (HOT OIL) message and alarm came up on the dash! AND NONE OF THE ORIGINAL ISSUES WERE REPAIRED! Today is November 14, 2024 and I STILL DO NOT HAVE THE JEEP BACK!!!!! I’m only thankful that I purchased a warranty on this vehicle because EVERY TIME KENNY ROSS TRIED TO RETURN THE JEEP TO ME IT STILL HAD PROBLEMS!!!!! The management were treating me like I was an unreasonable customer and at one point told me there was nothing else they were going to do about the jeep when it seems like they did absolutely NOTHING TO FIX (ANYTHING)! 8 months and I still do not have possession of the vehicle I purchased!!!!!! BEWARE Oh yeah, originally I was dealing with David Debruyn he is no longer with Kenny Ross. Then I was dealing with Jim Lokar (center manager) he is no longer with Kenny Ross! What is going on here? More

by JAMESMCC6778 Verified Customer Verified Customer

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I've had a few dealings with this exemplary and truly upstanding dealership, the service folks always have a kind word and cheery hello to offer. Keep up the good work! upstanding dealership, the service folks always have a kind word and cheery hello to offer. Keep up the good work! More

by SREMYW99 Verified Customer Verified Customer

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Everyone was friendly. The service I received was prompt! I was happy with how everyone communicated with me! The service I received was prompt! I was happy with how everyone communicated with me! More

by JENNIFERHF Verified Customer Verified Customer

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