Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
Refer Me

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.8
181 Reviews
4.8

181 Reviews

Write a Review

181 Reviews of Tracy Sapienza

November 22, 2024

Dealership Rating
Employee Rating

They are the best I would definitely recommend to everyone!! And Fernando is awesome and very knowledgeable with the product, anyone should come here and buy a car!! More

by Vasyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Pam Koglman. is an excellent sales consultant. She was patient, knowledgeable and professional. Not high pressure but keeps the process moving. Thanks Pam! More

by Kballa826
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Dan Overman

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pam here at Ken Ganley Ford Parma.

November 15, 2024

Dealership Rating
Employee Rating

Good people to work with great communication willing to work with you and get the job done More

by turnerrandy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Madelyn Vega

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2024

Dealership Rating
Employee Rating

When I went there I hadn't anticipated that I would be able to walk out with my dream vehicle. Bubba walked through everything with me and made the experience absolutely wonderful. More

by michellebelz72
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Jeremy Watson , Bubba

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

November 13, 2024

Dealership Rating
Employee Rating

Great place to get a car good people to work with and you will leave out happy More

by turnerrandy28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Madelyn Vega

Nov 14, 2024

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

Dealership Rating
Employee Rating

I recently bought a used Lincoln from the ford dealership on brook park road. The experience was stellar, salesman Mike L and sales manager Matt were incredibly knowledgeable, very experienced, and down to e More

by STEVEN.LASCOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Mike LaScola

Nov 11, 2024

Ken Ganley Ford Parma responded

Hi Steven: Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 11, 2024

Dealership Rating
Employee Rating

The dealership went above and beyond. Although they weren’t able to resolve the issue with my car, they worked with me and Ford to try to make it right. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade , Will in service

Nov 11, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2024

Dealership Rating
Employee Rating

This is the 2nd vehicle I have purchased from Ganley and they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I dec More

by EvieDay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Dealership Rating
Employee Rating

Mark was very knowledgeable, friendly, patient and helpful with our purchase. I would and will recommend him to anyone that is looking to buy a vehicle. My thanks to him and his co workers. More

by ORIGFROSTYJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Nov 09, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Dealership Rating
Employee Rating

Enjoyed working with Mike. Dealership was able to get us financing at a rate that was the same as our credit union. More

by Emt1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Nov 05, 2024

Ken Ganley Ford Parma responded

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

1
...

Dealership Inventory (393 Vehicles)

new 2025 Ford Escape car, priced at $33,380
2025 Ford Escape
new
SPACE SILVER METALLIC exterior
Automatic
All-wheel Drive
new 2025 Ford Explorer car, priced at $59,165
2025 Ford Explorer
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Explorer car, priced at $48,160
2025 Ford Explorer
new
STAR WHITE MET TRI-COAT exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $54,910
2024 Ford Bronco
new
RACE RED exterior
Automatic
Four-wheel Drive
new 2025 Ford Escape car, priced at $32,140
2025 Ford Escape
new
AGATE BLACK METALLIC exterior
Automatic
Front-wheel Drive
new 2025 Ford Escape car, priced at $33,220
2025 Ford Escape
new
RAPID RED MET TINTED CC exterior
Automatic
All-wheel Drive