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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
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Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
238 Reviews
4.8

238 Reviews

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238 Reviews of Tracy Sapienza

April 03, 2025

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Employee Rating

Very clean very polite good car selections , real good advertising with the Spanish community very More

by Juan Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode, Fernando Rodriguez

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Apr 03, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 02, 2025

Dealership Rating
Employee Rating

John Ruper in sales did an amazing job . i would recommend him to anybody looking to purchase a vehicle. And Tracy in finance got me in and out quickly but went over everything perfectly grea More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2025

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Ken Ganley Ford and Pam are Amazing. ... They work their butt off to get me approved... Went above and beyond and I am thankful to them More

by daveisblessed2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

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Mar 29, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 27, 2025

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Employee Rating

If you like high standards, great individuals, great help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just o More

by JakeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Mar 27, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 24, 2025

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Employee Rating

We have bought all our cars as a family from Ganley Ford. It is a great place to buy a car More

by fayedo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

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Mar 26, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

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Mark is 😎 Awesome! This is my second car from him and each experience has been beautiful, he is very knowledgeable and works very hard to get what you want as well as More

by lastacy73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

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Mar 23, 2025

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2025

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Employee Rating

Bubba was so patient with us. He did everything in an exemplary fashion. He was very knowledgeable about the car also. More

by millerdenisemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Matt Palffy, Chris 'Bubba" Andrade

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Mar 20, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Bubba and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 18, 2025

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Employee Rating

Excellent customer service very friendly staff they were very upfront about everything that had to do with the sale very happy More

by jarhead1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Dan Overman

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Mar 18, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolaji, Dan. and Tracy were able to help, and we hope to see you again!

March 16, 2025

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Employee Rating

Mark was absolutely fabulous, we texted back & forth for some time and when my car came in he let me know. He was definitely a no pressure salesman More

by welshdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Diane. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 15, 2025

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Employee Rating

Was a great experience with the team at Ganley had to wait for my truck but it was handled very well More

by AHASZYC
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega , Mike LaScola

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

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