Tracy Sapienza

I recently bought a used Lincoln from the ford dealership on brook park road. The experience was stellar, salesman Mike L and sales manager Matt were incredibly knowledgeable, very experienced, and down to e on brook park road. The experience was stellar, salesman Mike L and sales manager Matt were incredibly knowledgeable, very experienced, and down to earth. They made the sales conversation extremely smooth and flawless. Tracy in finance was very helpful discussing warranty options and assisted in making the process efficient from start to finish. I love the vehicle and highly recommend the staff at this location! More

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The dealership went above and beyond. Although they weren’t able to resolve the issue with my car, they worked with me and Ford to try to make it right. Although they weren’t able to resolve the issue with my car, they worked with me and Ford to try to make it right. More

by JD Verified Customer Verified Customer

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This is the 2nd vehicle I have purchased from Ganley and they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I dec they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I decide to make a 3rd purchase. More

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Mark was very knowledgeable, friendly, patient and helpful with our purchase. I would and will recommend him to anyone that is looking to buy a vehicle. My thanks to him and his co workers. helpful with our purchase. I would and will recommend him to anyone that is looking to buy a vehicle. My thanks to him and his co workers. More

by ORIGFROSTYJR Verified Customer Verified Customer

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Enjoyed working with Mike. Dealership was able to get us financing at a rate that was the same as our credit union. Dealership was able to get us financing at a rate that was the same as our credit union. More

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Mike the sales person was extremely helpful and very professional and answered all of f our questions!! professional and answered all of f our questions!! More

by CBOBECK2411 Verified Customer Verified Customer

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My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a convenient drive for me and the local manager, John Ruper, remained in management in the new location. I was contacted by a sales representative, Austin Simpson, via email and a phone call, and subsequently made an appointment to chat on Monday, October 21 at 3:45 p.m. I was interested in a Select model Mustang Mach-e, but saw a lovely red GT model on the lot. I had done a lot of checking online and felt that a GT was beyond my wildest dreams, and certainly beyond my budget. Austin and the dealership worked with me and put together a lease that fit by budget, including a very competitive trade-in for my low mileage 2017 Escape, and I drove the GT eX4 home by 6:45 the same day! I was very pleased with every stage of the dealer experience. Austin Simpson was well informed, listened well, and completely understood my position. I would recommend him and Ken Ganley Ford Parma to anyone interested in purchasing a Ford of any kind. More

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Dan overman went out his way to help us. CJ overman was great as well. Keep doing everything right. Great people. CJ overman was great as well. Keep doing everything right. Great people. More

by Overman_danny Verified Customer Verified Customer

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Mark was very attentive, patient and nice and Tracy was very pleasant. Thank you much very pleasant. Thank you much More

by stephanie.mays Verified Customer Verified Customer

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Mike and Matt are rockstars. Appreciate all the help men. Fantastic job as always. Keep killing it. Appreciate all the help men. Fantastic job as always. Keep killing it. More

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