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Tracy Poland
Refer Me
363 Reviews
My name is Tracy Poland, I'm from Buna, Texas. I have been in Toyota Sales for 8 years, however I owned my own business for 14 years prior to becoming a Toyota Sales Consultant. I am all about customer service before and after the sale. I don't want you to be the sale of the day for me, I want you to be a repeat customer and also a referral for me. Therefore I want to go above and beyond for my customers, in order to get your business and keep your business. On a personal note: I am married with 4 daughters ages 35,31, 30 & 18 yes I said 18 LOL. I also have 3 terrific son-in-laws and 3 granddaughters and a grandson. I would love to help you in your search for a vehicle, new or pre-owned.
Read moreDealership Experience
9 yrs
363 Reviews
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363 Reviews of Tracy Poland
November 09, 2024
The sale was ok no small talk and the finance guy was not much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that much on conversation and personality maybe because we didn’t finance with them, but we gave good money for the truck and also sold us a package that we didn’t need or want and claimed they don’t sale without a package, they had the truck we wanted and we drove 200 miles to get it More
by tsmithwash
Verified CustomerOther Employees Tagged: Randy Dronet
November 02, 2024
Tracy was awesome to work with! Highly recommend using her! No pressure and took care of me. Highly recommend using her! No pressure and took care of me. More
by Mason Brannon
Other Employees Tagged: Justin Bumsted
November 01, 2024
Nice people, fast and good job got us in and within a hour we were on are way after getting the camera replaced. Thank you hour we were on are way after getting the camera replaced. Thank you More
by billb45acp
Other Employees Tagged: Jessie Bier, Lisa Butler
October 20, 2024
We found ourselves in sudden need of a vehicle in a rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience th rather short order of time. Tracy and Randy did everything quickly and timely to get us this car. They also showed a tremendous amount of patience throughout the experience. Would highly recommend! More
by basscat71
Other Employees Tagged: Randy Dronet
October 11, 2024
Silsbee Toyota was fantastic. All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! All of the associates and salespeople went above and beyond my expectations. They have a happy customer for life! More
by JENNANURSING2
Other Employees Tagged: Ben Burla, Walter Stephens , James Redd, Amanda Jordan, Lisa Butler, Tim Fuller, Zachary Chance
October 09, 2024
Airways treated very well when we go in staffisvery friendly and helpful This is the second new cal we bought from this dealer ship and wouldn’t hesitate to buy another one if needed friendly and helpful This is the second new cal we bought from this dealer ship and wouldn’t hesitate to buy another one if needed More
by AMORGA50
Other Employees Tagged: Amanda Jordan
September 28, 2024
This was my third time to purchase with Tracy Poland at Silsbee Toyota and my experience was a no hassle, very quick and efficient experience. I would recommend anyone to visit him today for your next pur Silsbee Toyota and my experience was a no hassle, very quick and efficient experience. I would recommend anyone to visit him today for your next purchase! Thank you, Tracy! More
by Kelly Dugas
Other Employees Tagged: Ben Burla
September 21, 2024
My wife recently purchased a 2024 RAV4 XLE from Tracy Poland and the experience was amazing. We traded another vehicle in, Tracy was on point with the pricing, getting her electronic devices paired, exp Poland and the experience was amazing. We traded another vehicle in, Tracy was on point with the pricing, getting her electronic devices paired, explained all the features to her and we were signed and out in under 3 hours. No pressure and no hassles. This is the 2nd Toyota we've bought from her in as many years as well as her selling my nephew's wife her car. Tracy is the "go to" person at Silsbee Toyota! 👍👍👍👍👍 More
by Ike
